Sabina Rana Magar
Chantilly
Summary
Dynamic and results-driven IT enthusiast with a strong foundation in Information Technology, seeking opportunities to apply my technical expertise and drive for innovation in a professional IT role or internship. Proficient in troubleshooting, network administration, and system maintenance. Adept at adapting to new technologies and committed to continuous learning. Demonstrated ability to collaborate with cross-functional teams to solve complex problems. Passionate about technology and eager to contribute new perspectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Assistant
MobileSentrix
03.2024 - Current
- Assisting with troubleshooting software, hardware, or system issues
- Depending on the field, setting up, maintaining, and repairing IT, electronics, or machinery equipment
- Supporting project teams with research, testing, and technical planning
- This may involve helping with system upgrades, installations, or configurations
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
ASSOCIATE (Customer Service - IT Support)
WALMART
06.2022 - 02.2024
- Assisting customers with self-checkout machines, troubleshooting minor technical issues, and ensuring smooth operation
- Perform basic troubleshooting of POS systems if malfunctioning and report technical issues to the IT team
- Helping customers with online orders, tracking, and account management issues
Catering Coordinator
Panera Bread
03.2019 - 06.2022
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Train to the new hired and improved client satisfaction by promptly addressing concerns and providing excellent customer service.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA12-2025
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA12-2022
Skills
- Proficient in programming languages like JAVA, HTML, R
- Strong analytical skills
- Expertise in network security and threat mitigation
- IT support and troubleshooting proficiency
- Risk Management
- Knowledge of cybersecurity best practices
- System administration and maintenance experience
- Competence in cloud computing platforms
- Proficient in database management and optimization
- Web development skills
- Effective project management and communication abilities
Certification
AWS Cloud Practitioner
Technical Support Fundamentals (Google)
Languages
Nepali
Hindi
English
Urdu
Spanish
Timeline
Technical Assistant
MobileSentrix
03.2024 - Current
ASSOCIATE (Customer Service - IT Support)
WALMART
06.2022 - 02.2024
Catering Coordinator
Panera Bread
03.2019 - 06.2022
Bachelor of Science - Information Technology
George Mason University
Associate of Science - Information Technology
Northern Virginia Community College
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