SABINA ZAYTSEV

Resourceful AVP with notable experience in overseeing operations, implementing strategic plans and managing team performance. Possess strong leadership skills, ability to foster productive relationships, and drive business growth. Made significant positive impact by reducing costs and increasing efficiencies in previous roles. Skilled in risk management, budgeting and regulatory compliance, quality assurance - offering solid foundation for success in a similar role.

• Jaymi Hampton, 801-671-2700, AVP Recovery
• Jessie Neff, 801-520-5770, AVP Initial Contact Team/Co-worker
• Trent Stowell and Chad Carlson Previously my VP's at Prestige Financial
• Marina Palmer, 801-891-1624, Friend

• Prioritize and multitask my managerial job duties to make sure all tasks are completed in a timely manner and by the deadline.
• Track, review and forecast stats according to the individual, team and department goals.
• Developed daily, weekly and monthly ranking reports for the team and the department.
• Manage and support a team of 10+ employees, provide daily, weekly coaching, along with quarterly reviews.
• Establish professional goals with each employee by creating individual development plans.
• Monitor accounts, to ensure proper procedures are being followed.
• Supervisor calls, resolving escalated customer complaints.
• Compile, edit, and create various monthly reports through Power BI using Microsoft Word, Excel, PP and Cisco.
• Assist in training new employees.
• Team meetings, weekly individual coaching sessions.
• Organize and conduct quarterly management meetings and team building activities.