Sabine Orelus
Summary
Dynamic and dedicated professional with experience at CVS, excelling in customer support and problem-solving. Proven ability to foster relationships and enhance client satisfaction through effective communication and empathetic service. Fast learner with foreign language fluency, committed to personal growth and achieving client goals in diverse environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Internship Student
Center For Creative Education
01.2025 - Current
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
DSD-Self Hired Community Habilitation
JM Murray
05.2021 - Current
- Promoted a safe and nurturing environment by addressing individual behavioral needs and providing emotional support.
- Provided crisis intervention support during emergencies or escalating situations, maintaining the safety of all involved parties.
- Established strong rapport with clients, families, and interdisciplinary team members, fostering collaborative relationships to achieve client goals.
- Enhanced client independence by implementing personalized habilitation plans and teaching daily living skills.
- Improved community integration for clients through organizing social outings, vocational support, and volunteer opportunities.
- Educated family members on effective strategies for supporting their loved ones'' growth towards increased autonomy at home.
- Coordinated transportation arrangements for clients'' medical appointments or community-based activities to ensure timely attendance.
- Increased client participation in personal care tasks by demonstrating proper techniques and providing step-by-step guidance.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
Customer Support Specialist
CVS
01.2020 - 06.2022
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Nursing Assistant
Unlimited Home Care
08.2009 - 11.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
Associate in Human Services - Human Services-Social Worker
Suny Ulster Community College
Stone Ridge, NY07-2025
Associate of Science -
Suny Ulster Community College
Stone Ridge, NY05-2016
Skills
- Fast learner
- Problem-solving
- Foreign language fluency
- Research
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
French
Native or Bilingual
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Advocacy Campaigns
- Fundraising Events
Timeline
Internship Student
Center For Creative Education
01.2025 - Current
DSD-Self Hired Community Habilitation
JM Murray
05.2021 - Current
Customer Support Specialist
CVS
01.2020 - 06.2022
Nursing Assistant
Unlimited Home Care
08.2009 - 11.2021
Associate in Human Services - Human Services-Social Worker
Suny Ulster Community College
Associate of Science -
Suny Ulster Community College
Similar Profiles
Chadeline PiervilChadeline Piervil
Assistant Teacher at Center For Creative EducationAssistant Teacher at Center For Creative Education
Melissa ToussaintMelissa Toussaint
Assistant Teacher at Center For Creative EducationAssistant Teacher at Center For Creative Education
Anil SharmaAnil Sharma
Assistant Manager Accounts at Creative Arts Education SocietyAssistant Manager Accounts at Creative Arts Education Society
Ciera GanzCiera Ganz
Esthetics Student/Internship Student at Aveda Institute HoustonEsthetics Student/Internship Student at Aveda Institute Houston
Sunil SinghSunil Singh
Internship Student at ForageInternship Student at Forage