Summary
Overview
Work History
Education
Skills
Timeline
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Sabine Rubino

Alameda,CA

Summary

Skilled Atm Service technician with experience in repair and maintenance. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machine with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Overview

33
33
years of professional experience

Work History

ATM Service Technician

DieboldNixdorf
01.2002 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Serviced Atm equipment for expedient repair and minimal downtime.
  • Streamlined Atm repair processes to minimize day-to-day downtime and increase overall productivity.
  • Did monthly scheduling for employees
  • Performed key audit and got keys ready and updated in system
  • Processed new hires with necessary parts keys and set up of phones and computers
  • Trained all new hires

ATM Technician

Bank Of America
04.1996 - 01.2002
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Demonstrated increased knowledge of company products and equipment.
  • Serviced Atm equipment for expedient repair and minimal downtime.
  • Streamlined Atm repair processes to minimize day-to-day downtime and increase overall productivity.

Teller

Bank Of America
10.1990 - 04.1996
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

Education

No Degree - Political Science

City College of San Francisco
San Francisco, CA

High School Diploma -

Mercy Hight School
San Francisco, CA
06.1988

Skills

  • Troubleshooting Techniques
  • Email Communication
  • Replace Hardware
  • Parts Inventory Maintenance
  • Equipment Servicing
  • Customer Inquiries
  • ATM Servicing
  • Customer Experience
  • Telephone Support
  • Maintaining Clean Work Areas
  • Training Junior Team Members
  • Minor Repairs

Timeline

ATM Service Technician

DieboldNixdorf
01.2002 - Current

ATM Technician

Bank Of America
04.1996 - 01.2002

Teller

Bank Of America
10.1990 - 04.1996

No Degree - Political Science

City College of San Francisco

High School Diploma -

Mercy Hight School

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Sabine Rubino