Sabine Torres
Houston
Summary
Leasing professional with strong background in property management and tenant relations. Skilled in lease negotiations, market analysis, and customer service. Known for fostering team collaboration and adaptability in dynamic environments, ensuring reliable and results-driven performance.
Overview
7
7
years of professional experience
Work History
Leasing Professional
RPM Living
10.2022 - Current
- Managed leasing activities and maintained occupancy rates through effective tenant relations.
- Developed marketing strategies to attract potential residents and enhance property visibility.
- Conducted property tours, showcasing amenities to prospective tenants while addressing inquiries.
- Processed applications, ensuring compliance with leasing policies and regulations.
- Collaborated with maintenance teams to resolve tenant issues promptly, enhancing satisfaction levels.
- Trained new staff on leasing protocols and customer service standards, enhancing team performance and consistency.
Substitute Teacher
ESS
12.2020 - 10.2022
- Delivered academic assistance and small group instruction to meet needs of students with various learning styles and abilities.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Leasing Agent
Residence at Garden Oaks
02.2021 - 08.2021
- Facilitated property tours, showcasing amenities and community features to prospective residents.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Developed positive relationships with residents, addressing concerns and enhancing tenant satisfaction.
- Coordinated marketing efforts to promote available units, utilizing digital platforms and social media channels.
- Mentored junior leasing agents, sharing best practices in customer service and sales techniques.
Front Desk Reception
Moe Bitaraf
01.2019 - 02.2020
- Welcomed a large volume of guests and improved overall customer service while conducting a friendly check-in process.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Managed customer complaints and ratified issues to complete satisfaction.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Maintained important files, running reports, and delivering updates on occupancy and revenue.
- Conducted transactions, confirming patient information and processing according to standard protocol.
Education
Bachelor of Science - Child Development
San Jacinto College
Pasadena, Texas, TX06-2028
High School Diploma -
C.E. King High School
06.2018
Skills
- Positive Attitude
- Verbal Communication
- Written Communication
- Telephone and email etiquette
- Office Management
- Fair housing policies
- Data Entry
- Lease oversight
- Database Software
- Lease administration
- Classroom Management
- Sales and marketing aptitude
- Administrative Support
Languages
English
Spanish
Timeline
Leasing Professional
RPM Living
10.2022 - Current
Leasing Agent
Residence at Garden Oaks
02.2021 - 08.2021
Substitute Teacher
ESS
12.2020 - 10.2022
Front Desk Reception
Moe Bitaraf
01.2019 - 02.2020
High School Diploma -
C.E. King High School
Bachelor of Science - Child Development
San Jacinto College