Summary
Overview
Work History
Education
Skills
Timeline
Sabinus Nwanna

Sabinus Nwanna

Bladensburg,MD

Summary

Proven Security Officer and Executive Chauffeur with a track record of enhancing safety and customer satisfaction at Elite Security and Solutions Services. Skilled in CCTV surveillance and superior customer service, adept at crisis management and fostering trust. Achieved a significant reduction in security incidents, demonstrating reliability and adaptability in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Security Officer

Elite Security and Solutions Services
04.2021 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Executive Chauffeur

Carey Limousin Services
08.2018 - 03.2020
  • Enhanced client satisfaction by providing timely and efficient transportation services.
  • Continuously updated knowledge of local attractions, restaurants, hotels, and entertainment venues in order to provide informed recommendations to clients upon request.
  • Demonstrated excellent communication skills when coordinating travel plans with executive assistants and other support staff.
  • Established a professional and courteous demeanor, creating positive first impressions and fostering lasting relationships with clients.
  • Developed strong rapport with clients, fostering trust and long-lasting business relationships.
  • Prepared detailed expense reports after each assignment for accurate billing purposes.
  • Exercised discretion and confidentiality when handling sensitive information or high-profile passengers.
  • Navigated complex routes with ease, resulting in punctual arrivals to destinations and meetings.
  • Streamlined pick-up and drop-off processes by maintaining open lines of communication with both clients and dispatchers.
  • Conducted thorough vehicle inspections before each trip, guaranteeing the safety of passengers during transit.
  • Adhered to strict company policies regarding personal conduct, dress code, and passenger interactions at all times.
  • Maintained a pristine vehicle appearance, ensuring a comfortable and professional environment for clients.
  • Stayed current with traffic patterns, construction zones, and alternate routes to ensure efficient navigation at all times.
  • Obtained necessary permits for special events or designated parking areas, ensuring seamless experiences for clients during events or meetings.
  • Assisted clients with luggage handling, demonstrating exceptional customer service skills.
  • Coordinated with security teams during high-profile events ensuring clients were provided with the highest level of safety and discretion possible.
  • Managed tight schedules and unforeseen delays, consistently delivering clients to their destinations on time.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Managed teams of drivers, shift schedules and reservation calendars.
  • Delivered passengers to destinations safely and on time.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Remained calm and poised in emergent situations.
  • Communicated with passengers regarding estimated time of arrival.
  • Pointed out landmarks and other points of interest to passengers.
  • Drove VIPs to corporate events and meetings.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.

Education

None Yet - Radiology

University of The District of Columbia , Washington DC

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Surveillance
  • CCTV Monitoring
  • Detail Oriented
  • Superior customer service
  • Surveillance
  • Emergency Response
  • Access Control
  • Patrol operations
  • Complex Problem-Solving
  • Security Screenings
  • Conflict de-escalation
  • Visitor tracking
  • Threat Assessment
  • Access Control Management
  • Investigative abilities
  • Document Management
  • Security Equipment Operation
  • Crime Prevention
  • Metal detector operation
  • Emergency Management
  • Crisis Management
  • Personnel screening
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Security camera monitoring
  • Security Protocols
  • First Aid Certified
  • ID Verification
  • Reporting skills
  • Emergency awareness
  • Patrol techniques
  • Self-Defense
  • De-Escalation Techniques
  • Alarm systems
  • Traffic Control
  • Vehicle inspections
  • Language Fluency
  • Customer Service
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Adaptable and Flexible
  • CPR Certified

Timeline

Security Officer - Elite Security and Solutions Services
04.2021 - Current
Executive Chauffeur - Carey Limousin Services
08.2018 - 03.2020
University of The District of Columbia - None Yet , Radiology

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Sabinus Nwanna