Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sable Baginski

Bloomington,IL

Summary

Dynamic and customer-focused professional with a strong work ethic, experienced at Emma's as a Gameroom Attendant. Proven ability in upselling and enhancing guest experiences through exceptional service and active listening. Skilled in cash handling and maintaining cleanliness, driving repeat business and fostering loyalty in a vibrant entertainment environment.

Overview

2
2
years of professional experience

Work History

Gameroom Attendant

Emma's
07.2025 - 08.2025
  • Assisted customers in selecting and operating game machines to enhance entertainment experience.
  • Maintained cleanliness and organization of game room, ensuring a welcoming environment for all guests.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly and effectively.
  • Conducted regular inventory checks of gaming supplies and equipment to maintain optimal stock levels.
  • Assisted customers with redeeming tickets or points for prizes in a friendly manner.
  • Enhanced customer experience by ensuring a clean and safe gaming environment.
  • Boosted Game Room revenue through effective up-selling of products and services.
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
  • Drove repeat business by building rapport with guests, remembering names and preferences over time.
  • Adhered to company policies and procedures, maintaining compliance with safety regulations at all times.
  • Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
  • Answered guest questions to provide fun game experience.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.

Restaurant Server

Tony's Restaurant & Bar
08.2024 - 12.2024
  • Provided exceptional customer service to enhance dining experience and promote repeat business.
  • Managed tables efficiently, ensuring timely order taking and food delivery for optimal guest satisfaction.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions accurately.
  • Assisted in training new servers on menu knowledge, service standards, and restaurant policies.
  • Implemented upselling techniques to increase average check totals while maintaining customer satisfaction.
  • Resolved customer complaints promptly, demonstrating strong problem-solving skills to retain clientele loyalty.
  • Maintained cleanliness and organization of dining area to create welcoming environment for guests.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Promoted a safe working environment by adhering to food safety standards and best practices.

Restraunt Server

Cracker Barrel
09.2023 - 12.2023
  • Provided exceptional customer service, ensuring satisfaction and prompt response to inquiries.
  • Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Learned menu items thoroughly to effectively communicate specials and recommendations to customers.
  • Managed cash register operations, accurately handling transactions and processing payments.
  • Supported team members during peak hours, enhancing overall workflow and efficiency.
  • Adhered to health and safety regulations, contributing to a safe dining environment for guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Improved dining experience by providing prompt, attentive service to guests.

Education

Cosmetology

Paul Mitchell The School
Normal, IL
01.2025

Skills

  • Patience and empathy
  • Machine operation
  • Cleanliness and hygiene
  • Cash handling proficiency
  • Incident reporting
  • Rules enforcement
  • Up-selling techniques
  • Facility monitoring
  • Strong work ethic
  • Sales and upselling
  • Positive attitude
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Customer assistance
  • Multitasking
  • Flexibility
  • Active listening
  • Decision-making

Timeline

Gameroom Attendant

Emma's
07.2025 - 08.2025

Restaurant Server

Tony's Restaurant & Bar
08.2024 - 12.2024

Restraunt Server

Cracker Barrel
09.2023 - 12.2023

Cosmetology

Paul Mitchell The School

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Sable Baginski