Saborah Peppers
Brunswick,GA
Summary
Client Service Associate with exceptional organizational skills and a proven track record in customer engagement. Demonstrated ability to effectively communicate and build relationships with diverse clientele. Seeking a position that values dedication and strong work ethic.
Overview
19
19
years of professional experience
Work History
Customer Service Professional
US Bank NA
Minneapolis, MN
08.2022 - 04.2025
- Maintained up-to-date knowledge of product information, pricing, promotions, and policies.
- Provided effective solutions and support in response to customer inquiries.
- De-escalated complex customer issues while ensuring a calm and friendly demeanor.
- Informed customers about billing procedures and facilitated payment processing and setup.
Customer Service Representative
Ranstad
Brunswick, GA
11.2020 - 03.2022
- Provided accurate information about products and services to customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier
Walgreens
Brunswick, GA
01.2016 - 07.2019
- Ensured cleanliness of checkout area, including countertops, registers, windowsills, and floors.
- Operated cash register to process payments accurately through various methods.
- Restocked shelves with merchandise as required.
Customer Service Representative
Ebay Enterprise
Brunswick, GA
10.2011 - 11.2015
- Resolved customer inquiries by delivering accurate product and service information.
- Conducted probing questions to assess service needs, ensuring precise electronic data entry.
- Maintained detailed records of customer interactions and transactions for future reference.
Overnight Stocker
Walmart
Statesboro, GA
07.2006 - 02.2009
- Organized and stocked items on shelves for optimal accessibility.
- Packed and unpacked items efficiently to prepare for display.
- Utilized labeling equipment to mark stock items with identification tags.
- Established attractive displays to enhance product visibility.
Education
Medical Office - Medical Office Assistant
Orion College
Plantation, FL01-2016
Skills
- Product knowledge
- Payment processing
- Conflict resolution
- Technical support
- Problem solving
- Inquiry resolution
References
References available upon request.
Timeline
Customer Service Professional
US Bank NA
08.2022 - 04.2025
Customer Service Representative
Ranstad
11.2020 - 03.2022
Cashier
Walgreens
01.2016 - 07.2019
Customer Service Representative
Ebay Enterprise
10.2011 - 11.2015
Overnight Stocker
Walmart
07.2006 - 02.2009
Medical Office - Medical Office Assistant
Orion College
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