Saboria Leonard
Birmingham,AL
Summary
Experienced and dependable professional with 15 years in office support roles, offering strong skills in administration management, data entry, record-keeping, and confidential information handling. Adept in financial and customer service operations, with proven success in both remote and hybrid environments. Committed to accuracy, efficiency, and contributing to a productive team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cash Posting Specialist/Hybrid
Palmetto Infusion
Birmingham, AL
12.2021 - Current
- Accurately process patient and clinic payment transactions to ensure financial integrity.
- Maintain organized records of payment postings to support audit processes and account reconciliation.
Reimbursement Specialist/Hybrid
Russell Medical Center
Alexander City, AL
10.2017 - 12.2021
- Accurately posted Medicare and Medicaid reimbursements to ensure financial consistency and compliance with healthcare regulations
- Efficiently managed patient registration processes, maintaining accuracy and confidentiality of personal health information
Front Desk Manager
Hampton by Hilton
Alexander City, AL
03.2011 - 12.2018
- Managed a team ensuring effective customer service delivery and operational efficiency during guest check-in/out processes
- Coordinated room bookings and group event reservations, enhancing guest satisfaction and occupancy rates
- Operated office equipment, including a multi-line phone system, to facilitate hotel operations and guest communications
Customer Service Representative
Advance America
Alexander City, AL
04.2009 - 03.2011
- Managed daily operational tasks, including securely opening and closing the premises, ensuring a smooth transition between shifts
- Processed financial transactions with accuracy, including handling cashier responsibilities, executing bank deposits, and facilitating payday and title loans
- Enhanced customer engagement and promoted services through effective marketing strategies while maintaining a clean and organized environment
Education
Associate - Medical Office Management
Virginia College in Montgomery
Montgomery, AL01.2018
Advanced Diploma - undefined
Benjamin Russell High School
Alexander City, AL01.2002
Skills
- Clerical
- Microsoft Word
- Microsoft Office
- Filing
- Receptionist
- Data Entry
- Scheduling
- Hospital Experience
- HIPAA
- Medical Terminology
- Medical Office Experience
- Typing
- Loan Processing
- Leadership
- Hotel Experience
- Cash Handling
- Benefits Administration
- Retail Sales
- Sales
- Management
- Multi-Line Phone Systems
- Microsoft Access
- Medical Billing
- Windows
- Tax Experience
- Workday
- Time Management
- Edi
- Manufacturing
- Documentation Review
- CPT Coding
- Smartphone Camera
- Oral Instructions
- Written Instructions
- Motivated
Certification
- Virginia College in Birmingham
- Pharmacy Technician
- Birmingham, AL - 2010
Timeline
Cash Posting Specialist/Hybrid
Palmetto Infusion
12.2021 - Current
Reimbursement Specialist/Hybrid
Russell Medical Center
10.2017 - 12.2021
Front Desk Manager
Hampton by Hilton
03.2011 - 12.2018
Customer Service Representative
Advance America
04.2009 - 03.2011
Associate - Medical Office Management
Virginia College in Montgomery
Advanced Diploma - undefined
Benjamin Russell High School