Summary
Overview
Work History
Education
Skills
Training
Timeline
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SABRA BEDELL

Manitou Springs,CO

Summary

Dynamic individual with hands-on experience in customer service and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

22
22
years of professional experience

Work History

Field Interviewer

WESTAT, Inc.
04.2022 - Current
  • Company Overview: Research Company
  • Field Interviewer responsible for arranging and conducting face-to-face interviews for the PIAAC Adult Skills Assessment Study sponsored by the US Department of Education as well as The PATH Study Population Assessment on Nicotine and Health sponsored by the Nation Institute for Health (NIH)
  • Duties include extensive telephone and in-person contact with the general population conducting interviews for data collection and bio samples for these longitudinal nationwide studies
  • Participated in regular team meetings, offering valuable input towards continuous improvement initiatives within the organization.
  • Contributed significantly towards achieving project goals through consistent high-quality work performance.
  • Adapted quickly to changing requirements or schedules, demonstrating flexibility in meeting project needs.
  • Handled difficult situations tactfully during interviews while maintaining a professional demeanor throughout.
  • Collaborated effectively with team members, sharing insights and contributing to the overall success of the project.
  • Built strong rapport with interviewees, fostering an environment of trust and open communication.
  • Ensured timely completion of all assigned tasks, maintaining strict adherence to project deadlines.
  • Displayed excellent interpersonal skills when interacting with diverse populations during field interviews.
  • Showcased strong problem-solving abilities by addressing challenges arising during field interviews promptly and effectively.
  • Streamlined interview processes for improved efficiency and time management.
  • Managed sensitive information with discretion, upholding strict confidentiality protocols at all times.
  • Obtained updated contact information from all subjects and verified da
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Enhanced data accuracy by conducting thorough and detailed field interviews.
  • Conducted interviews with participants to assess eligibility.
  • Received recognition for dedication to adhering to ethical guidelines during all phases of the interviewing process.

Legal Assistant

Sloat, Nicholson & Hoover, P.C.
01.2018 - 01.2019
  • Legal assistant responsible for building and maintaining client relations, obtaining case information, ordering and summarizing records, organizing case information and drafting claim summaries, pleadings and correspondence
  • Also accountable for e-filing, scheduling and calendar maintenance, weekly litigation meetings, extensive email and telephone contact with clients, insurance companies, treatment providers, and corroboration with attorneys and other paralegals
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.

Client Care Specialist

Mental Health Partners
01.2017 - 01.2018
  • Client Care Specialist connecting clientele to appropriate mental health services
  • Close client contact with an exceptionally diverse population, handling numerous tasks simultaneously including confidential information and documentation
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Managed high call volume efficiently, prioritizing urgent requests and maintaining composure under pressure.
  • Demonstrated empathy towards clients'' situations while maintaining professional boundaries and adhering to company policies.
  • Established trust with clients through transparent communication about service offerings, pricing structures, timelines, or any other pertinent details related directly or indirectly influencing their decision-making process.
  • Explained available products and services, demonstrated features, and used persuasive communication strategies to redirect concerns.
  • Built strong relationships with clients, consistently exceeding their expectations with quality service.
  • Maintained accurate records documenting client interactions, progress updates, completed tasks, or any other pertinent information that may be necessary to effectively manage ongoing relationships with clients.

Paralegal

Paralegal Services
01.2012 - 01.2017
  • Paralegal doing contract work for attorneys specializing in corporate, personal injury and family law as well as general public assistance with family law documents and referrals to appropriate legal and community services
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Prepared legal briefs, motions, and pleadings.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
  • Conducted detailed client intakes and entered information into company database.
  • Improved client trust and satisfaction, providing comprehensive support and updates throughout case progression.
  • Improved team productivity by coordinating with attorneys to prioritize and delegate tasks effectively.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.

Paralegal

The Law Office of D. Robert Jones
01.2007 - 01.2012
  • Paralegal providing professional assistance to attorneys specializing in personal injury litigation
  • Experience includes work on large class action lawsuits requiring extensive communication with multiple clients, expert witnesses and medical professionals as well as multiple attorneys and paralegals located throughout the country
  • This position required the use of PACER and LexisNexis e-filing, legal and medical research, drafting pleadings, extensive tape transcription, and coordination of depositions as well as invoice preparation and all other aspects of administrative legal support
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.

Paralegal

Brunette Law Office, LLC
01.2003 - 01.2007
  • Paralegal responsible for providing assistance to individual attorney specializing in probate, estate, intellectual property, entertainment law, and mortgage litigation as well as extensive legal research for West Publishing
  • Revised and finalized letters, briefs, and memos.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Edited and proofread legal documents to verify accuracy.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Improved client trust and satisfaction, providing comprehensive support and updates throughout case progression.
  • Assisted in drafting legal documents, ensuring compliance with court requirements and deadlines.
  • Improved team productivity by coordinating with attorneys to prioritize and delegate tasks effectively.
  • Assisted in achieving favorable legal outcomes by preparing persuasive legal arguments and briefs.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Collaborated with attorneys to develop strategies for each case.

Education

Psychology Major

Western State College
Gunnison, CO

Associate of Arts - Social Work

Pikes Peak Community College
Colorado Springs, CO
05.2007

Master of Arts - Communication

UCCS
Colorado Springs, CO
05.2015

Skills

  • Ability to Interview and screen clients;
  • Order, review, and summarize records;
  • Drafting correspondence and pleadings;
  • Organize exhibits and reference materials;
  • Work with clients to complete documentation;
  • Understanding of confidentiality issues and HIPPA laws;
  • Sensitivity to deadlines and ability to work well under pressure;
  • Ability to maintain an excellent rapport with co-workers, employers, clients, and general public;
  • Extensive knowledge and use of Microsoft Office and all office equipment;
  • Self-starter with initiative and desire to excel
  • Teamwork and collaboration
  • Discretion and confidentiality

Training

Hands-on experience and/or university training in the following areas: Organizational communication, personal injury and family law, criminal defense, training & development, qualitative research methods, collection and distribution of data, public speaking, interpersonal and mass communication, media effects, conflict resolution, public relations, behavior management, cultural studies, social work, oppression of marginalized groups, leadership and ethical studies.

Timeline

Field Interviewer

WESTAT, Inc.
04.2022 - Current

Legal Assistant

Sloat, Nicholson & Hoover, P.C.
01.2018 - 01.2019

Client Care Specialist

Mental Health Partners
01.2017 - 01.2018

Paralegal

Paralegal Services
01.2012 - 01.2017

Paralegal

The Law Office of D. Robert Jones
01.2007 - 01.2012

Paralegal

Brunette Law Office, LLC
01.2003 - 01.2007

Psychology Major

Western State College

Associate of Arts - Social Work

Pikes Peak Community College

Master of Arts - Communication

UCCS

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SABRA BEDELL