Sabra Bellah

• Partner with Operations leadership to support a workforce of over 1,000 associates across multiple shift patterns.
• Executed, initiated, and collaborated with accommodation and leave processes for Associates, effectively collaborating with the DLS team to ensure timely case management, while maintaining strict compliance standards.
• Analyzed monthly engagement data and attendance patterns, providing actionable insights to Operations leadership that helped identify areas for improved Associate experience.
• Performed daily compliance audits across multiple departments, partnering with Operations to address gaps, and ensure adherence to Amazon's standard work requirements.
• Serve as the primary HR point of contact for over 1,000 associates, providing real-time support and resolution for benefits administration, timecard corrections, shift preferences, and critical escalations.
• Drive timely resolution of associate concerns through effective utilization of internal support channels and escalation protocols.

• Directly supervised team of 50+ associates across multiple shifts, delivering regular performance feedback and identifying targeted development opportunities that supported associate growth
• Successfully reorganized inbound dock layout using 5S methodology, strategically positioning shuttles and carts based on freight characteristics (size/weight) and workflow patterns. This hands-on optimization improved material flow, reduced walking distance for associates, and enhanced safety conditions for unloading teams. The implemented arrangement supported efficient water spider operations while maintaining clear emergency exit paths and reducing risk of injury from heavy freight handling.
• Collaborated with cross-functional leadership to maintain rigorous safety standards, conducting regular audits and implementing preventive measures that fostered a safety-first culture while effectively addressing operational challenges through partnership with area managers and safety teams

Streamlined store organization by coordinating effectively with management throughout shifts.
Organized daily assignments for Maintenance Employees, fostering clear communication.
Performed routine audits on vehicles, ensuring compliance with operational standards.
Conducted inspections on gas pumps, replacing components as required for safe operation.
Enhanced customer satisfaction ratings by supervising employee performance and motivation.
Provided continuous training and mentoring to less experienced team members to reduce knowledge gaps.

• Leveraged strong analytical skills to assess emergency situations and implement appropriate response protocols, consistently making time-critical decisions while maintaining clear communication channels under high-pressure circumstances.
• Demonstrated excellence in emergency response coordination and data management, maintaining accurate documentation of critical incidents, while ensuring efficient communication between multiple agencies and stakeholders.
• Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
• Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.