SABRA FISHER
North Las Vegas,US
Summary
Comprehensive understanding of commercial security systems and control room surveillance technology. Monitoring entrances, facility grounds, and closed circuit feeds are all part of my background. Professionally adept at handling and resolving conflicts. All aspects of store operations are well-understood. Easily adaptable to fast-paced, high-pressure situations. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Offering4 years of experience in a upscale restaurant, serving up to dinner guests.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Guard
American Protection Group (APG)
Las Vegas, NV
10.2021 - Current
- Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties
- Worked to resolve urgent issues, such as incidents, both independently and collaboratively
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot
- Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report
- Completed reports by recording observations and occurrences and interviewing witnesses following incidents
Hostess
Saginaw's Delicatessen
Las Vegas, NV
04.2021 - 08.2021
- Assigned work tasks and coordinated the activities of dining room personnel to provide prompt and courteous service to patrons
- Took credit card, cash, and gift certificate payments and gave cash transactions change
- Maintaining accurate waitlist quotes while efficiently directing the seating of guest parties
- Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons
Security Guard
Marksman Security Corporation
Las Vegas, NV
03.2021 - 05.2021
- Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot
- Kept track of employee activities and ensured that they complied with security regulations
- Completed reports by recording observations and occurrences and interviewing witnesses following [type] incidents
Sales Associate
Hair Plus Beauty Supply
Las Vegas, NV
12.2020 - 04.2021
- Mixed and matched paints to the specifications of the customer
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Suggested the best merchandise based on the needs and desires of the customer
Hostess
Nacho Daddy
Las Vegas, NV
07.2020 - 02.2021
- Make a call to confirm that the guests will show up for their scheduled appointment
- Customer questions about hours, seating, an information were answered by me
- Assisted front-of-house and back-of-house staff with event planning and execution to ensure maximum guest satisfaction
- I'm doing a variety of cleaning and odd jobs around the restaurant
- Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking
- Cash out customers using cash registers and credit card machines, handling in hand cash per event
Barista
HMS Host
Las Vegas, NV
06.2019 - 03.2020
- Successfully completed over cash audits to ensure that drawers were correctly balanced at the end of each shift
- Developed the ability to remember customer names and address them by name
- Continued to broaden my understanding of coffee styles and varieties
- Prioritized drink requests while managing interruptions
- Cleaned the counters, machines, utensils, and seating areas every day
- Cleaned and sanitized work areas every to prevent infections and maintain store professionalism
- Gave customers detailed information on beverage preparation and offered samples of the latest brews
Warehouse
PLI Card Marketing Solutions
North Las Vegas, NV
07.2019 - 08.2019
- Streamlined the process
- Used handheld scanners and physical logs to keep track of item movements
- Kept storage areas organized, clean, and secure to fully protect company assets
- Put orders together and packed items for shipment, as well as communicating orders to shipping personnel
- Palletized boxes to make moving and shipping easier
Host
PBR Rock Bar & Grill
Las Vegas, NV
10.2018 - 07.2019
- Was in charge of event contracts, which included estimates, event profiles, and post-event summaries, among other things
- Checked the seating areas and the restrooms to make sure they were clean every
- Informed servers of newly seated parties for quick service
- Used to manage phone and telephone guest inquiries, customer service requests, and reservation bookings
- Worked with the kitchen to keep customers informed about wait times and to answer questions about the food
- Conducted a survey of room server checks to determine whether the dining room and services were ready for expected customer traffic
Customer Service Cashier
Vons
Las Vegas, NV
10.2017 - 10.2018
- Answered questions about store policies and concerns to support positive customer experiences
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
- Prepared beverages and filled food orders for customers
- Maintained customer satisfaction by promptly and professionally handling product returns
- Assisted customers in locating and selecting merchandise in any store department
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives
- Counted drawers quickly and accurately at the start and end of each shift
- Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
Unarmed Security Officer
Allied Universal Security Services
Palmdale, California
05.2013 - 11.2016
- Patrolled assigned areas to detect suspicious activities and persons.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Conducted security checks on staff entering or leaving the premises.
- Responded promptly to emergency situations using appropriate resolution strategies.
- Provided customer service assistance in resolving conflicts or disputes.
- Inspected buildings periodically for signs of intrusion or damage.
Education
High School -
Goodwill High School
Victorville, CA01.2010
Skills
- Security procedures knowledge
- Computer literate
- Customer service
- Customer satisfaction
- Patrolling
- Sales
- Table setting
- Employee training
- Safe food handling
- Purchasing
- Strong team member
- Payment processing
Certification
- ServSafe
- Microsoft Certified Systems Engineer (MCSE)
- SafeServ certification: Food Handling
- Salesforce
- OSHA Food Handling
Timeline
Security Guard
American Protection Group (APG)
10.2021 - Current
Hostess
Saginaw's Delicatessen
04.2021 - 08.2021
Security Guard
Marksman Security Corporation
03.2021 - 05.2021
Sales Associate
Hair Plus Beauty Supply
12.2020 - 04.2021
Hostess
Nacho Daddy
07.2020 - 02.2021
Warehouse
PLI Card Marketing Solutions
07.2019 - 08.2019
Barista
HMS Host
06.2019 - 03.2020
Host
PBR Rock Bar & Grill
10.2018 - 07.2019
Customer Service Cashier
Vons
10.2017 - 10.2018
Unarmed Security Officer
Allied Universal Security Services
05.2013 - 11.2016
High School -
Goodwill High School