Sabrai Mark
Missouri City,TX
Summary
Hardworking and dedicated Server with 5+ years of experience in sales and customer service in a high volume atmosphere. Reliable, punctual, and enthusiastic offering strong multitasking and communication skills, as well as strengths in promoting products and finalizing sales. Thrives in a fast-paced environment and goes above and beyond to create an unforgettable guest experience, while maintaining a positive and cheerful attitude.
Overview
1
1
year of professional experience
Work History
Cashier
Texas Petroleum Group LLC
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeated business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained the inventory of product on store shelves
- Swept, mopped, & maintained the overall cleanliness of the store
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Shot Girl
Zan Boogie Bubbles
12.2022 - 05.2023
- Consistently provided professional, friendly, and engaging service.
- Served shots and alcoholic beverages following established guidelines, polices, and procedures.
- Skillfully promoted items on beverage list and club specials.
- Provided friendly and attentive service while constantly checking on guest satisfaction
- Quickly recorded transactions in POS system to deliver prompt service.
- Maintained complete knowledge of beverage menu, including daily specials
- Maintained high standards of cleanliness and sanitation
- Assertively upsold shots and alcoholic beverages
- Developed and maintained positive working relationships with other to reach business goals
Banquet Server
Overton Hotel & Conference Center
05.2022 - 12.2022
- Greeted, seated, and served guests in a section of 8 to 12 tables in a high-volume, 4-star hotel in downtown Lubbock.
- Served at least 8 tables per event with 50+ guests at a time. Events turned over 2-3 times for 300+ guest a day.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Learned list of 10+ specials daily. Described specials to guests and answered questions as needed to ensure satisfaction with selections.
- Arranged napkins, silverware, glasses, linens and table settings according to seating plan and event theme.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Followed guidelines for allergy and diet concerns and adhered to all health and safety regulations while serving food and beverages.
- Maintained flexible work schedule to meet event needs.
Education
No Degree - Athletic Training
Texas Southern University
Houston, TX05.2026
No Degree - Business Marketing
Missouri State University
Springfield, MO05.2025
Skills
- Interpersonal Skills
- Customer Service
- High Energy
- Teamwork & Collaboration Skills
- POS Systems
- Cash Handling
- Written & Verbal Communication
- Time Management Skills
- Organization
- Efficiency
- Detail-Oriented
- Up-selling Capability
- ServSafe Certification
Timeline
Cashier
Texas Petroleum Group LLC
08.2023 - Current
Shot Girl
Zan Boogie Bubbles
12.2022 - 05.2023
Banquet Server
Overton Hotel & Conference Center
05.2022 - 12.2022
No Degree - Athletic Training
Texas Southern University
No Degree - Business Marketing
Missouri State University
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