Summary
Overview
Work History
Education
Skills
Technical Skills
Certification
Timeline
Generic

Sabreen Patan

Alexandria,VA

Summary

  • 14+ years of career dotted with impactful roles in Program/Project Management | Agile Scrum Methodologies | Manual Testing | PeopleSoft Functional Consultant or Tester | Workday Functional Consultant| Scrum/Agile Master | UAT | Bug Tracking | STLC | Software Quality Management in Banking, Retail, Healthcare and Travel Domain.
  • PMP Certified Project Manager who excels in leading a portfolio of projects through aggressive project governance processes and presenting changes, issues, risks & contingency plans to balance project resources, schedules & scope.
  • Certified SAFe 6 Agilist who empowers the team with knowledge and skills that will enable them to achieve their business goals. Build better relationships with stakeholders. Be at the forefront of agile adoption in the organization. Creating a business strategy for how to achieve goals in an agile process.
  • Certified Scrum Master with excellence in implementing Scrum Methodology throughout the organization to improve communications between Engineering, Product Management, and Business Teams; to provide more transparency across departments, and to obtain great business value with short turnaround.
  • Build Agile Governance Structure & Processes and coach Scrum teams & organizations about Scrum framework and Agile values & principles, resolving organizational impediments towards Sprint goal, and consistency in engineering practices.
  • Charismatic People Builder & Leader successfully led and motivated the team towards common goals and success in the organization; create a clear & compelling view of the future; groom the team with technical expertise, coaching, and execution to meet the business objectives and goals.
  • Competency in the configuration of Workday Modules like Staffing, Benefits, Absence Management, Compensation, and also on different types of Simple, Advanced Custom Reports and Matrix Reports in Workday.
  • Track record of success in developing comprehensive test plans, tracking activities, and ensuring overall quality including functionality, performance & scalability.
  • Time-tested capabilities in PeopleSoft HRMS (Core HR, NA Payroll, Security) Modules, FATCA Testing, KYC Testing, Re-Testing, Regression Testing, Functional Testing, Database Testing & UAT Testing and well-versed with Defect Management Tool such as HP ALM, HP QC, Jira, RQM, and Team Forge

Overview

14
14
years of professional experience
1
1
Certification

Work History

Program Manager

IBM
10.2021 - 02.2024
  • Worked on multiple projects related to the financial services for IKEA across Europe - Germany & Sweden
  • Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
  • Led teams across broad technical, financial and business disciplines.
  • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with desired results.
  • Mitigated risk factors through careful analysis of financial and statistical data.
  • Anticipated and managed change effectively in rapidly evolving global business environments.
  • Defined processes and tools best suited to each project.
  • Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
  • Directly accountable/responsible for successful project delivery of consulting engagements, including implementation, upgrade, and/or extension of existing applications.
  • Responsible for understanding business objectives and processes and translating them into system and process requirements and manage projects to obtain those objectives.
  • Manage and perform process of Statement of Work (SOW) and contract creation to secure new and follow-on work.
  • Identify and manage overall project dependencies and ensure deliverables stay on-time, on-target, and on-budget.
  • Prepare and execute communication plan and project status reports to key stakeholders.
  • Confirm projects in UAT meet client's business needs to ensure only highest quality projects are released.
  • Responsible for coordinating test efforts of onsite/offsite teams for various projects.
  • Coordinated product releases with change control and configuration management.
  • Minimized risk by risk planning, risk identification, risk mitigation & risk controlling.
  • Conducted lessons learned after completion of each project.
  • Directly responsible for maintaining and growing $2.5M book of business.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout program lifecycle.
  • Serve as primary contact for the client on daily basis; ensure outstanding client satisfaction by maintaining strong working relationships, engaging clients in appropriate interactions and providing high level of personal accessibility.
  • Act as consultant providing objective expertise, advice, and specialized skill with the aim of improving client's business performance.
  • Foster customer loyalty by ensuring that our customers fully utilize value of our solutions and services.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Delivered high-quality results by setting performance metrics and monitoring progress against targets.
  • Mentored team members, provided leadership for technical direction, resolved conflicts and conducted performance reviews.
  • Established compatibility with third party software products by developing program for modification and integration.
  • Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.

Project Manager_Scrum Master

Citibank, NA
08.2017 - 10.2021
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared and submitted project invoices for review and approval.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Managing the scrum process as Scrum Master with the coordination of Scrum Team in Agile methodology; arranging daily stand-up meetings.
  • Scheduling & facilitating Scrum events including sprint planning sessions, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Maintaining the Scrum team’s capacity plan, Scrum board, sprint backlog, velocity charts and burn down charts.
  • Identifying & communicating potential risks to the completion of the Sprints, including resources, costs, and external dependencies.
    Guiding and coaching the Scrum Team on how to use Agile principles.
  • Working with the Product Owner to support short and long-term release planning, and to keep work backlog health and prepared for execution.
  • Presenting Sprint & Release progress to Management and Product Owners and ensuring adherence to the process of Agile & Scrum methodologies.

Senior Business Analyst

JP Morgan Chase
01.2016 - 10.2016
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Streamlined workflow for better productivity with the implementation of new software solutions.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Spearheaded change management efforts during major system implementations, minimizing disruptions to daily operations while maximizing employee buy-in for new processes.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
  • Reduced corporate expenses by streamlining incentive and demand processes across regions.
  • Recruited new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
  • Analyzed performance metrics to identify opportunities to increase sales.
  • Performed gap analysis to identify areas of improvement.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Collaborated with Developers and Testers for the successful project delivery
  • Created data models to support decision-making processes.

Senior Test Engineer

KPMG Global Services
04.2015 - 11.2015
  • Mapping client/business analyst requirements and providing best tested solutions involving identification of stakeholders, evaluation & definition of scope of testing, risk management, and defining clear requirement checkpoints to test the implementation.
  • Establishing & enforcing Standard Test Processes and Deliverables including defect management and quality metric reporting) within the gated process to streamline testing and support manual testing efforts; executing the test strategy and plan for all projects.
  • Formulating performance measures for test management by identifying key performance indicators, defining reporting and dashboard standards.
  • Administering testing feature / small feature set that includes end to end test activities-in Waterfall methodologies
  • Directing Testing Team through all phases of application development; ensuring that information systems, products, and services meet or exceeds organization/industry quality standards and end-user requirements
    Mapping client/business analyst requirements and providing best tested solutions involving identification of stakeholders, evaluation & definition of scope of testing, risk management, and defining clear requirement checkpoints to test the implementation
    Establishing & enforcing Standard Test Processes and Deliverables (including defect management and quality metric reporting) within the gated process to streamline testing and support manual testing efforts; executing the test strategy and plan for all projects
    Formulating performance measures for test management by identifying key performance indicators, defining reporting and dashboard standards
    Administering testing feature / small feature set that includes end to end test activities-in Agile/Waterfall methodologies

Peoplesoft HRMS Functional Consultant

AT&T
12.2009 - 04.2015
  • Drove operational improvements which resulted in savings and improved profit margins
  • Strong experience in Peoplesoft HRMS for 5.5 years in Peoplesoft Testing (Functional), Core HR, Payroll, Benefits, Absence, Time Tracking modules and version 8.1 till 9.2.
  • Understanding requirement specifications, design documents and also US Tax Release documents.
  • Preparing the below docs for UAT testing:
    •Test plan, test estimation documents
    •Test metrics report and sending it to the higher level management
    •Test scenarios, test cases & executing them
    •Test results, functional and regression testing, reporting bugs
  • Strong Peoplesoft experience in module like NA Payroll, Core HR Testing Lead the functional Testing of the project.
  • Drafting review reports, defect reports and test summary report
    Logged the defects in HP ALM which is found during the testing.
  • Communicating with other team’s members (Development Team, Technical Support, Business Support) in order to resolve the issues
    Sending the daily testing status to different management levels.
  • Assisting PM to review ongoing tasks of team members on daily basis.
  • Assisting the team with any procedural issues.
  • Escalating to Project Manager on any connectivity problems or other issues, which require immediate client’s attention or resolution.
  • Providing guidance team with best practices and documentation.
  • Following quality procedures laid down for the project.
  • Monitoring & planning project related activities.
  • Administering in different stakeholders, BA & team meetings

Education

Post Graduate Dipolma - Business Management

IIBM
India
03.2021

Bachelor of Technology - Electronics And Computer

Narayana Engineering College
India
05.2008

Skills

  • Project planning and development
  • Team building
  • Stakeholder Management
  • Resource Management
  • Budget and Schedule Management
  • Strategic Planning
  • Regulatory Compliance
  • Procurement
  • Operations Management
  • Cost Management
  • Flexible
  • Process improvement specialist
  • Microsoft Outlook, Word and Excel
  • MS Office expert
  • Effective leader

Technical Skills

ERP Technology: PeopleSoft HRMS/HCM – V8.3 onwards till 9.1

Cloud Technologies: Workday HCM 19/20/21,22, Workday - EIB, Report Writer, Integrations, Core Connectors, Workday Studio

Programming Language: SQL

Project Management Tools: JIRA, MS Project -2016, Azure

Project Management Techniques: Hybrid, Adaptive & Predictive

Bug Tracking Tools: HP ALM, HP QC, Jira, RQM, and Team Forge

Operating System Exposure: Windows, Unix

DBMS & Tool: Oracle 10g, Toad, XML, XSLT, Xpath

Certification

  • Project Management Professional (PMP)|| Certified Scrum Master (CSM)|| SAFe Agilist 6.0|| PMI - DASSM

Timeline

Program Manager

IBM
10.2021 - 02.2024

Project Manager_Scrum Master

Citibank, NA
08.2017 - 10.2021

Senior Business Analyst

JP Morgan Chase
01.2016 - 10.2016

Senior Test Engineer

KPMG Global Services
04.2015 - 11.2015

Peoplesoft HRMS Functional Consultant

AT&T
12.2009 - 04.2015

Post Graduate Dipolma - Business Management

IIBM

Bachelor of Technology - Electronics And Computer

Narayana Engineering College

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Sabreen Patan