Sabreena Charles
Mumbai,Maharashtra
Summary
Seeking a challenging job to deliver best of my skills and make best use of my efforts in gaining experience. Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
10
10
years of professional experience
Work History
Manager - HR
Aviva Mental Health Services
Philadelphia, PA
12.2023 - Current
- Developed and enforced employee policies and procedures.
- Maintained personnel records, such as hiring documents, performance reviews, and terminations.
- Prepared job postings to attract qualified candidates.
- Conducted new hire orientations and onboarding processes.
- Assisted in the development of training programs for employees.
- Reviewed applications, conducted interviews, and selected appropriate candidates for open positions.
- Ensured compliance with all applicable labor laws and regulations.
- Investigated complaints from employees regarding harassment or discrimination issues.
- Managed payroll processing activities including timekeeping systems and benefit administration programs.
- Performed benefits administration tasks such as enrollments, changes, and terminations.
- Held exit interviews and documented information discussed with employees.
Manager – Administration , Hospitality and Events
360 One Wealth (formerly known as IIFL Wealth)
- Current
- Organizing ,planning and supervising various Corporate Events
- Developing and managing budgets and taking necessary approvals for the same
- Built and maintained professional relationships with Regional/global vendors to negotiate event packages
- Complete Menu curation ,event planning and execution
- Responsible for Supervision and Training of the Food and Beverage Team to follow the standards of Hospitality
- Ensuring and providing upscale and professional guest service experiences for the HN1/ VIP clients
- Organizing activities for all the Employees.
Flight Attendant
Jet Airways
04.2015 - 09.2016
- Managing proper delegation of assignments to crew members to ensure utmost comfort and safety of the passengers on board
- Provide exceptional service to the passengers by recognizing cultural differences and individual needs
- Handled business / Premier class for domestic and International flights
- Trained in giving first aid to passengers where necessary, demonstrating a calm approach at all times.
Flight Attendant
IndiGo Airlines
06.2014 - 04.2015
- Managing proper delegation of assignments to crew members to ensure utmost comfort and safety of the passengers on board
- Provide exceptional service to the passengers by recognizing cultural differences and individual needs
- Handled business / Premier class for domestic and International flights
- Trained in giving first aid to passengers where necessary, demonstrating a calm approach at all times.
Education
PGDM - Human Resource Management
Welingkar Institute of Management Development & Research
12.2018
Bcom -
S.I.E.S College Of Commerce & Economics
12.2011
S.I.E.S College & Economics
12.2008
Loreto Convent School
12.2006
Skills
- Employee engagement
- Talent Acquisition
- HR policy development
- Payroll Management
- Recruitment Strategies
- Employee Relations
- Training development
Accomplishments
- Appreciation letters for providing exceptional customer service.
- Employee appreciation letters
Personal Information
Hobbies: Listening to Music, Travelling, Dancing
Languages
English
Professional
Hindi
Professional
Marathi
Professional
Tamil
Professional
Timeline
Manager - HR
Aviva Mental Health Services
12.2023 - Current
Flight Attendant
Jet Airways
04.2015 - 09.2016
Flight Attendant
IndiGo Airlines
06.2014 - 04.2015
Manager – Administration , Hospitality and Events
360 One Wealth (formerly known as IIFL Wealth)
- Current
PGDM - Human Resource Management
Welingkar Institute of Management Development & Research
Bcom -
S.I.E.S College Of Commerce & Economics
S.I.E.S College & Economics
Loreto Convent School