Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrena Kierce

Comfort

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Associate

The Grasshopper & Wild Honey Christmas Market
01.2025 - Current
  • Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
  • Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
  • Monitored inventory levels and coordinated with suppliers to ensure timely replenishment of stock
  • Assumed responsibility for opening or closing the store as needed, ensuring security measures were followed at all times
  • Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
  • Collaborated with the store manager to develop and implement effective merchandising displays to drive sales

Owner

Kierce Photography
09.2008 - Current
  • Promoted business on social media platforms to maximize brand identity and generate revenue. Managed operations budgeting, accounts payable and accounts receivable and payroll. Conferred with customers to understand needs and finalize purchase orders. Reconciled daily sales, prepared bank deposits and assessed financial transaction reports. Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies. Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth. Oversaw company social media and marketing efforts to expand brand awareness and attract new customers.

Retail Sales Associate

Wildseed Farms
02.2022 - 04.2025
  • Maintained store displays, ensuring visual appeal and adherence to seasonal themes.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions accurately using point-of-sale systems to enhance customer experience.

Merchandising Specialist /Cashier

The Christmas Store
09.2018 - 12.2022
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales. Assisted in gathering and moving materials and equipment for assigned displays. Updated seasonal displays for windows and mannequins to highlight current product lines. Printed labels and tags for for-sale merchandise. Operated cash register, collected payments, and provided accurate change. Helped customers find specific products, answered questions and offered product advice. Accepted cash and credit card payments, issued receipts, and provided change. Wrapped items and bagged purchases properly to prevent merchandise breakage. Inspected store products for damage and obtained item replacements for customers. Answered customer questions, provided store information, and directed customers to designated store areas.

Housekeeping Manager

Boot Ranch Country Club
01.2013 - 01.2018
  • Boot Ranch/ Millionaire Golf Resort Fredericksburg Texas -Housekeeping Manger - 2013-2018
  • Greeting Members. To Sunday House, Cabins. Making sure their Needs are meet
  • Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
  • Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
  • Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
  • Reduced guest complaints with proactive communication and addressing issues promptly.
  • Managed team productivity and workflow to exceed quality standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Managed staff of housekeepers.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Maintained controls over expenses and inventory for optimal budget tracking

Education

N/A -

Tivy High School
Kerrville, TX
05.1986

Skills

  • Management (10 years)
  • QuickBooks
  • Cash handling
  • Merchandising (9 years)
  • Assembly
  • Communication skills
  • Data entry
  • Basic math
  • Planograms
  • English
  • Phone etiquette
  • Computer literacy
  • POS (10 years)
  • High-end sales
  • Warehouse experience
  • Stocking (10 years)
  • Packaging
  • Microsoft Excel
  • Writing skills
  • Inventory control
  • Office experience
  • Microsoft Word
  • Heavy lifting
  • Attention to detail
  • Retail sales
  • Customer service

Certification

  • Driver's License
  • Food Handlers Certification February 2022 to February 2025
  • TABC Certified, Food Services February 2022 to February 2025
  • Food Handler Certification
  • TABC Certified
  • Food Safety Manager Certification
  • ServSafe

Timeline

Sales Associate

The Grasshopper & Wild Honey Christmas Market
01.2025 - Current

Retail Sales Associate

Wildseed Farms
02.2022 - 04.2025

Merchandising Specialist /Cashier

The Christmas Store
09.2018 - 12.2022

Housekeeping Manager

Boot Ranch Country Club
01.2013 - 01.2018

Owner

Kierce Photography
09.2008 - Current

N/A -

Tivy High School

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