Sabrena Mitchell
Statesville,NC
Summary
Skilled at promoting customer loyalty by providing knowledgeable, quick and friendly service. Good time management, conflict resolution, and accurate decision making. Poised professional with extensive background delivering skilled office support. Expertise in professional business writing and schedule management. Tech-savvy individual possessing in-depth knowledge of office management systems and procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
AllState
11.2024 - Current
- Coordinated office operations to enhance efficiency and productivity across departments.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Personal Trainer
AMPED FITNESS
09.2024 - Current
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Monitored progress of clients during workouts and provided feedback and encouragement.
NEW CAR INVENTORY MANAGER
Cadillac Buick & GMC
07.2023 - 09.2024
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Conducted analysis of existing processes and identified opportunities to enhance efficiency in inventory management.
- Established effective relationships with suppliers to ensure optimal service at competitive prices.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
- Analyzed stock levels and processes to predict inventory problems and formulate solutions.
Service Advisor
BREWBAKER KIA
06.2021 - 07.2023
- Greeted customers and addressed their needs in a professional manner.
- Maintained records of customer interactions and transactions.
- Resolved customer complaints in an efficient and courteous manner.
- Upsold additional products or services when appropriate.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Education
High School Diploma -
Southern Academy
05-2014
Skills
- Physical Conditioning
- Client Coaching
- Exercise program design
- Service Marketing
- Strength training
- Activity Planning
- Member support
- Leadership skills
- Time Management
- Team Leadership
- Data Management
- Inventory Control
- Inventory Tracking
- Vendor Management
- Customer Service
- Attention to Detail
- Data entry
- Customer relations
- Billing
- Administrative support
- Bookkeeping
Certification
- ISSA CPT
- CPR/AED
- PERSONAL LINES LICENSE
References
References available upon request.
Education and Training
other
Timeline
Office Manager
AllState
11.2024 - Current
Personal Trainer
AMPED FITNESS
09.2024 - Current
NEW CAR INVENTORY MANAGER
Cadillac Buick & GMC
07.2023 - 09.2024
Service Advisor
BREWBAKER KIA
06.2021 - 07.2023
High School Diploma -
Southern Academy
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