SABRIA BLAND
Elkton,MD
Summary
Motivated individual with a proven track record in customer service and sales. Skilled at developing strong customer relationships and understanding their specific requirements. Excellent communication and interpersonal abilities for delivering exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
B2B Sales Representative
Verizon
07.2022 - 06.2024
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Trained new employees on customer service, money handling and organizing strategies.
- Mentored junior sales representatives on best practices for prospecting, closing deals, and building long-lasting client relationships.
- Delivered compelling presentations tailored to individual client needs, effectively communicating product value propositions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
DRIVER SUPERVISOR
Dunton Consultant
08.2021 - 09.2021
- Explained and demonstrated work tasks to new workers and assigned training tasks to experienced workers
- Enforced safety rules and regulations
- Recommended and implemented measures to improve worker motivation, equipment performance, work methods and customer services
- Inspected and tested materials, stock, vehicles, equipment and facilities, enabling items to be safe, free of defects and consistent with specifications
- Prepared, compiled and submitted reports on work activities, operations, production and work-related accidents
- Drove vehicles and operated machines and equipment to complete work assignments and to assist workers
- Resolved worker problems and collaborated with employees to assist in problem resolution.
PACKAGE SORTER
Amazon
09.2020 - 06.2021
- Removed products from conveyer to stack in appropriate container
- Inspected products prior to shipment and reported non-conforming items to supervisor
- Leveraged forklift and other motorized equipment to load and unload trucks or carry goods
- Used dollies and hand trucks to move items around warehouse.
RECEPTIONIST
East Orange Senior Services
09.2013 - 05.2021
- Complied with privacy and confidentiality policies when communicating with callers and guests
- Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions
- Policed office front entrance, monitoring arrival and departure of staff and visitors
- Maintained detailed and accurate records of visitor requests and of calls received
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Answered questions about organization and provided callers with address, directions, and other information
- Typed memos and letters using standard computer or word processor
- Displayed pleasant and professional voice and demeanor, positively representing organization.
SALES REPRESENTATIVE
Vector
03.2015 - 12.2015
- Developed and maintained strong customer relationships and networks within designated sales territory
- Advised clients regarding accounts, pricing schedules, and financing options
- Handled client deposits and transactions and updated billing information in company databases
- Scheduled sales presentations to promote company programs and educate clients on offerings
- Arranged in-person meetings and visited with clients to improve the success of sales pitches
- Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image.
Medical Assistant/Receptionist
Dr Gerald Jones Podiatry
03.2014 - 06.2014
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Managed multi-line phone system and pleasantly greeted patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
ASSOCIATES IN BUSINESS IN BUSINESS ADMINISTRATION -
Essex County College
Newark, NJ06.2023
Certified Medical Assistant - Medical Assisting
Drake College of Business
Elizabeth, NJ06.2014
Skills
- Critical Thinking
- Worker Supervision
- Team Goals
- Reading Comprehension
- Closing Techniques
- Relationship Establishment
- Multitasking Abilities
- Time management abilities
- Sales Techniques
References
References available upon request
Timeline
B2B Sales Representative
Verizon
07.2022 - 06.2024
DRIVER SUPERVISOR
Dunton Consultant
08.2021 - 09.2021
PACKAGE SORTER
Amazon
09.2020 - 06.2021
SALES REPRESENTATIVE
Vector
03.2015 - 12.2015
Medical Assistant/Receptionist
Dr Gerald Jones Podiatry
03.2014 - 06.2014
RECEPTIONIST
East Orange Senior Services
09.2013 - 05.2021
ASSOCIATES IN BUSINESS IN BUSINESS ADMINISTRATION -
Essex County College
Certified Medical Assistant - Medical Assisting
Drake College of Business
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