Sabrin Omar
fort worth,TX
Summary
Talented professional with customer service and front desk experience. Skilled in managing high-volume customer inquiries, data entry, and administrative duties. Possesses excellent communication and organizational skills. Demonstrated ability to provide courteous and efficient service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Air Assiocate
Amazon
10.2023 - 06.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
FRONT DESK ASSOCIATE
walmart
11.2022 - 04.2023
- Provided exceptional customer service by responding promptly to guest inquiries and requests
- Tracked guest preferences from previous stays for improved future experiences
- Proficiently operated multi-line telephone systems to answer incoming calls and transfer them as necessary
SERVER
Razzoo's cajun cafe
06.2022 - 10.2022
- Greeted and accommodated guests, building positive experience from first interaction
- Prepared and served food and beverages to customers
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
RIDE OPERATOR
Six Flags over Texas
01.2021 - 06.2021
- Recognized signs of emergencies to deal with crisis situations in prompt manner
- Taught and trained team members on basic ride operations and procedures for various attractions
- Maintained ride equipment and reported any issues or malfunctions to management
Education
Associate Of Arts And Sciences - Accounting And Business Management
Tarrant County College District
Fort Worth, TXHIGH SCHOOL DIPLOMA -
Timber creek High school
05.2023
Skills
- Sorting And Labeling
- ASI Front Desk
- Posting Charges
- File Management
- Checking Reservations
- Guest Satisfaction
- Time Management
- Cash Handling
- Problem-Solving Skills
- Front Office Support
Timeline
Air Assiocate
Amazon
10.2023 - 06.2024
FRONT DESK ASSOCIATE
walmart
11.2022 - 04.2023
SERVER
Razzoo's cajun cafe
06.2022 - 10.2022
RIDE OPERATOR
Six Flags over Texas
01.2021 - 06.2021
Associate Of Arts And Sciences - Accounting And Business Management
Tarrant County College District
HIGH SCHOOL DIPLOMA -
Timber creek High school