Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Abbott

Birmingham,AL

Summary

Dedicated leader with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members to reach their highest potential. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

Overview

14
14
years of professional experience

Work History

Armed Security Officer

Ascension
05.2023 - 06.2024
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Monitored CCTV cameras and alarm systems for security breaches.

Shift Lead

Wingstop
05.2022 - 04.2023
  • Created successful shift plans, adjusting team member line-up to achieve shift efficiency
  • Complied with company standards and policies, setting example for team members
  • Used company tools and resources to train employees
  • Cultivated and maintained work culture through team building and positive interactions
  • Assisted customers with inquiries, orders and complaints in a timely manner
  • Managed store closing and opening procedures to ensure safety and security
  • Prepared end-of-shift reports for management review and approval
  • Worked cooperatively with teams to accomplish business goals and objectives.

Security Professional

Allied Universal
12.2020 - 09.2021
  • Monitored central alarm system for fire, intrusion, and duress alarms
  • Patrolled facility premises to prevent and detect signs of intrusion
  • Authorized and monitored entrance and departure of employees and visitors
  • Warned offenders about rule infractions and violations, verbally evicting habitual violators from premises
  • Performed security audits of company facilities and equipment to identify potential weaknesses in security measures
  • Conducted safety, hazard and security audits around store building to gather information on operations
  • Helped store managers maintain records with daily activity reports
  • Prevented losses by enforcing store policies and removing disorderly patrons
  • Provided assistance to customers and employees to create safe working environment.

Loss Prevention Officer

Loss Prevention Officer
07.2017 - 08.2018

Transportation Security Officer

Homeland Security
12.2016 - 07.2017
  • Observed and analyzed behavior of travelers to identify potential security risk within airport
  • Analyzed personal identification and necessary travel documents for signs of fraud or alterations
  • Operated and calibrated explosive trace detector machinery, walk-thru metal detectors and handheld metal detectors
  • Gave oral instructions to passengers to facilitate positive screening experience while maintaining safety and security
  • Checked luggage or packages manually or with x-ray equipment to identify hazardous items.

Lifeguard/ Daycare

Bounds Family YMCA
08.2010 - 08.2013
  • Helped children explore world, improve motor skills, and grow vocabulary
  • Created organized classroom that encouraged children to create, explore, and make decisions with confidence
  • Maintained awareness and supervision of children's needs to maximize physical health and safety
  • Monitored student progress and provided feedback to parents and supervisors
  • Utilized positive reinforcement techniques to promote good behavior
  • Helped children learn about language and literacy, science, and life skills.

Education

Justice And Public Policy In Criminal Justice -

Concordia University-Wisconsin
Mequon, WI
12.2016

Skills

  • Job Assignments
  • Rewards Programs
  • Loss Prevention Strategies
  • Safe Work Practices
  • Customer Loyalty
  • Corrective Actions
  • Operation Monitoring
  • Regulatory Compliance
  • Rule Enforcement
  • Motivational Leadership
  • Public Safety
  • Report Writing

Timeline

Armed Security Officer

Ascension
05.2023 - 06.2024

Shift Lead

Wingstop
05.2022 - 04.2023

Security Professional

Allied Universal
12.2020 - 09.2021

Loss Prevention Officer

Loss Prevention Officer
07.2017 - 08.2018

Transportation Security Officer

Homeland Security
12.2016 - 07.2017

Lifeguard/ Daycare

Bounds Family YMCA
08.2010 - 08.2013

Justice And Public Policy In Criminal Justice -

Concordia University-Wisconsin

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Sabrina Abbott