Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Assistant
Ambitions Of Idaho
05.2022 - Current
Assisted with planning and coordinating day-to-day and special program activities.
Managed both digital and physical filing systems and retrieved documents as required.
Prepared clearly written and formatted documents and reports.
Created and updated records and files to maintain document compliance.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Created and maintained the schedule for over 80 staff.
Handled the New Hire process and background checks.
Processed time cards and entered data into quickbooks.
I was on on-call one week per month.
Medication Technician
Maple Wood Assisted Living
06.2021 - 05.2022
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Reordered medication to maintain adequate supply.
Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Counted and recorded medication inventory routinely to maintain medication security and control.
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Followed directions of licensed nurses to administer medications and treatments.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Wellness Coordinator
Generations Assisted Living
01.2021 - 06.2021
Collected and tracked information about participation and outcomes of individual programs.
Built productive relationships with vendors and on-site providers.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Identified issues, analyzed information and provided solutions to problems.
Receptionist
Progressive Behavior Systems
10.2020 - 01.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Supervisor
Humboldt House Lodge
04.2017 - 06.2020
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled complaints, resolved issues, and adjusted policies to meet changing needs.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Barista
Rip Tide
05.2017 - 05.2020
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.