Sabrina Ahmadzai
Fremont,CA
Summary
Driven professional with a track record of enhancing office efficiency and mastering data entry at Cost U Less Auto Glass. Excelled in project coordination and technical support, boosting team agility by cross-training employees at Maiwand Village. Skilled in both verbal communication and information protection, consistently delivering results beyond employer expectations. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
11
11
years of professional experience
Work History
Receptionist
Cost U Less Auto Glass
01.2023 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
Manager
Maiwand Village
01.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Dental Assistant Intern
Shoker Dental
08.2017 - 06.2018
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Accurately entered patient clinical data into computer to update charts.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Used Excel to document and maintain patient information and health background.
- Used EMAR to document and maintain patient information and health background.
Education
High School Diploma -
Newark Memorial High School
Newark, CA06.2018
Medical Assistant Certificate - Nursing
Mission Valley ROC/P
Fremont, CA06.2018
Skills
- File Management
- Multi-Line Telephone Systems
- Data Entry
- Project Coordination
- Information Protection
- Technical Support
- Clerical Support
- Scheduling
- Bookkeeping
- Office Management
- Transcription and dictation
- Verbal and written communication
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Cost U Less Auto Glass
01.2023 - Current
Dental Assistant Intern
Shoker Dental
08.2017 - 06.2018
Manager
Maiwand Village
01.2014 - Current
High School Diploma -
Newark Memorial High School
Medical Assistant Certificate - Nursing
Mission Valley ROC/P
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