Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
12
12
years of professional experience
Work History
Project Manager
Red Land LLC
09.2023 - Current
Achieved project deadlines by coordinating with contractors to manage performance.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Recruited and oversaw personnel to achieve performance and quality targets.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Developed and implemented strategic project plans to meet business objectives.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Manager
Nahuen Gourmet Market
09.2021 - 09.2023
Cross-trained existing employees to maximize team agility and performance.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Managed and motivated employees to be productive and engaged in work.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Established team priorities, maintained schedules and monitored performance.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Senior Store Manager
Puma Sports Argentina
05.2017 - 07.2021
Streamlined store operations by implementing efficient systems/processes that maximized productivity without sacrificing quality or customer experience.
Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Facilitated seamless transitions during new product launches by coordinating cross-functional teams in merchandising, marketing, purchasing, logistics planning efforts.
Communicated with key account contacts, responded to complex customer needs and consulted partners to boost sales among valued customers.
Trained and guided team members to maintain high productivity and performance metrics.
Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
Controlled and enforced standard operating procedures, security, and compliance with laws and system management.
Maintained quality through training and coaching during daily activities.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
Senior Store Manager
Starbuck Coffee
10.2011 - 05.2017
Streamlined store operations by implementing efficient systems/processes that maximized productivity without sacrificing quality or customer experience.
Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
Communicated with key account contacts, responded to complex customer needs and consulted partners to boost sales among valued customers.
Maximized profitability by analyzing sales trends, adjusting product offerings accordingly, and optimizing pricing strategies.
Maintained quality through training and coaching during daily activities.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.
Education
MBA - RRHH
UADE
Argentina
03.2023
Skills
Project Scheduling
Compliance Monitoring
Stakeholder Relations
Project regulations
Financial Administration
Business Analysis
Budgeting and forecasting
Team Leadership
Budget Administration
Team Collaboration
Expense Reports
Cost Analysis
Languages
English
Full Professional
Italian
Full Professional
Spanish
Native or Bilingual
Timeline
Project Manager
Red Land LLC
09.2023 - Current
Manager
Nahuen Gourmet Market
09.2021 - 09.2023
Senior Store Manager
Puma Sports Argentina
05.2017 - 07.2021
Senior Store Manager
Starbuck Coffee
10.2011 - 05.2017
MBA - RRHH
UADE
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