Summary
Overview
Work History
Education
Skills
Timeline
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SABRINA ALLEE

D
San Antonio,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Social Media Content Creator

IBEX Global
San Antonio, TX
08.2022 - Current
  • Developed in-depth understanding of digital and mobile marketing practices and media.
  • Organized, prioritized and managed multiple projects according to dedicated release schedule.
  • Managed content across multiple platforms for widest audience reach.
  • Researched and wrote news stories, articles and reviews for online publications.

Call Center Agent

One Touch Direct
San Antonio, TX
06.2022 - 08.2022
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

Bartender

Junction City Saloon
Custer, MT
11.2020 - 03.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Personal Shopper

Walmart
Gillette, WY
07.2018 - 08.2020
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Education

High School Diploma -

Thunder Basin High School
Gillette, WY
09.2016 - 04.2020

Skills

    Research

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Timeline

Social Media Content Creator

IBEX Global
08.2022 - Current

Call Center Agent

One Touch Direct
06.2022 - 08.2022

Bartender

Junction City Saloon
11.2020 - 03.2022

Personal Shopper

Walmart
07.2018 - 08.2020

High School Diploma -

Thunder Basin High School
09.2016 - 04.2020

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