Sabrina Armstrong
Southfield
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
13
13
years of professional experience
Work History
Office Adiministrator
RouteOne LLC
03.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Office Manager/Care Coordinator Supervisor
Landmark Health/Optum
12.2021 - 03.2024
- Supervising care coordination team
- Assist with new hire orientation
- Organize team events
- Project management
- Lead team meetings
- Creating PowerPoint presentations
- Maintain office policies
- Manage front desk
- Book Travel
- Manage Calendars
- Payroll
- Process and approving expense reports
Office manager/Executive Assistant
Pizza traders international
05.2021 - 11.2021
- Oversee daily operations
- Managing staff
- Bookkeeping
- Interviewing new staff
- New employee set up
- Calendar management
- Accounts payable
- Accounts Receivable
- Payroll
- Input Quickbooks entries
Accounting Specialist
Best Homes Title Agency
09.2020 - 05.2021
- Accounts payable
- Accounts receivable
- Processing customer checks
- Processing invoices
House Manager/ Personal Assistant
Brooklyn Nets
08.2019 - 08.2020
- Calendar management
- House management
- Appointment set up
- Events management
- Filing
- Vendor management
- Project management
Executive Assistant
Persona Portrait Studios
09.2014 - 07.2019
- Approving invoices
- Calendar management
- Appointment set up
- Answering phones
- Filing
- Setting up backgrounds
Appraisal Specialist
Equity Solutions
09.2016 - 09.2017
- Vendor Management
- Reviewing and auditing appraisals
- Liaison between internal teams
- Maintain detailed records of appraisals
- Ensuring appraisals adhere to state, federal and investor guidelines
Post Closing Specialist
Flagstar Bank
08.2015 - 09.2016
- Post-Closing Document Review
- Compliance Verification
- Discrepancy Resolution
- Investor Reporting & Submission
Post Closing Auditor
Title Source
02.2014 - 06.2015
- Reviewed loan files to verify all required documentation was present, complete, and accurate.
- Resolved discrepancies in loan files, including missing documents, calculation errors, and non-compliance issues.
- Analyzed post-closing files for potential risks and inconsistencies, flagging potential issues before they could impact loan performance or investor relations.
- Generated detailed reports summarizing audit findings, trends, and recommendations for improving closing processes. Provided feedback to closing teams and collaborated with other departments to resolve issues.
- Worked closely with underwriters, loan officers, and compliance teams to resolve any discrepancies.
- Utilized various loan management systems to track and manage post-closing audits and report on the status of each loan file.
Banquet Server/Bartender
Pasquales
06.2013 - 09.2014
Server
Buffalo Wild Wings
06.2012 - 06.2013
Education
Mercy High School
Farmington Hills, MI01.2009
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Marysville University
04.2025
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ABC Bartending School
Southfield, MI01.2024
Skills
- Accounts payable/receivable
- Payroll
- Event planning
- Calendar management
- Booking Travel
- Invoice processing
- Communication
- Problem-solving
- Time management
- Administrative support
- Database entry
- Office administration
- Office management
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
Office Adiministrator
RouteOne LLC
03.2025 - Current
Office Manager/Care Coordinator Supervisor
Landmark Health/Optum
12.2021 - 03.2024
Office manager/Executive Assistant
Pizza traders international
05.2021 - 11.2021
Accounting Specialist
Best Homes Title Agency
09.2020 - 05.2021
House Manager/ Personal Assistant
Brooklyn Nets
08.2019 - 08.2020
Appraisal Specialist
Equity Solutions
09.2016 - 09.2017
Post Closing Specialist
Flagstar Bank
08.2015 - 09.2016
Executive Assistant
Persona Portrait Studios
09.2014 - 07.2019
Post Closing Auditor
Title Source
02.2014 - 06.2015
Banquet Server/Bartender
Pasquales
06.2013 - 09.2014
Server
Buffalo Wild Wings
06.2012 - 06.2013
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Marysville University
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ABC Bartending School
Mercy High School
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