Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Sabrina Arroyo

Oceanside,CA

Summary

Dynamic management professional with a proven track record in effective communication and leadership. Known for setting exemplary standards in team collaboration and driving organizational success. Core competencies include strategic planning, conflict resolution, and fostering a positive work environment. Aiming to leverage these skills to inspire teams and enhance productivity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Subway
Oceanside, CA
02.2017 - 09.2022
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Produced thorough, accurate and timely reports of project activities.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Followed specific methods for food preparation and proper portioning.

Assistant Manager

PetSmart
Oceanside, CA
05.2021 - 06.2022
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Coordinated efforts between various departments within the organization.
  • Managed inventory purchasing, organization and tracking.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Warehouse Worker

FedEx
Oceanside, CA
05.2019 - 05.2020
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Maintained accurate inventory records using computerized tracking systems.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Assembled orders according to customer requests.
  • Maintained stock levels in accordance with company policies.
  • Operated scanners, computers, and other equipment to track orders.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Used scanners to track parcel information, condition or receipt.

Logistics Specialist

Army
Evans Mills, NY
04.2023 - Current
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
  • Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
  • Organized purchase and delivery of materials needed for various contracts.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Monitored and reported on transportation costs, ensuring adherence to budget constraints.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.

Education

High School Diploma -

El Camino High School
Oceanside, CA
06-2018

Skills

  • Marketing
  • Relationship building
  • Expectation setting
  • Staff management
  • Organization and time management
  • Communication
  • Time management
  • Team Leader

Certification

  • Basic Training Certificate
  • Automated Logistical Specialist
  • 5k forklift operator
  • 10k forklift operator
  • B3P M1120A2: Truck cargo
  • B3V LHS-CHU:CHU
  • BBM M1097: Truck Utility HV
  • BEG M1151A1: Truck Utility
  • BG7 M1165A1: Truck Utility

Languages

English
Full Professional

Accomplishments

  • Global War On Terrorism- I served a six month deployment in Iraq and was honored with an award for the Global War On Terrorism.

Timeline

Logistics Specialist

Army
04.2023 - Current

Assistant Manager

PetSmart
05.2021 - 06.2022

Warehouse Worker

FedEx
05.2019 - 05.2020

Manager

Subway
02.2017 - 09.2022

High School Diploma -

El Camino High School

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Sabrina Arroyo