Proven leader in quality management and team development, notably at Forest River Plant 120, where I enhanced quality processes and compliance monitoring, leading to increased efficiency and customer satisfaction. Skilled in internal auditing and fostering professional growth, my strategic approach significantly improved operational standards and team performance.I am also Qualified in Human Resources Assisting
I reviewed and screened applicant resumes to identify qualified candidates as well as oversaw and managed hiring processes and assisted Human Resources..
Overview
30
30
years of professional experience
Work History
Quality Manager
Forest River Plant 120
580 W Burr Oak St Centreville, Mi 49032
02.2020 - 07.2023
Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Managed and archived quality documentation and participated in internal and external quality audits.
Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Evaluated quality problems and performed assessments to identify and resolve issues.
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Improved quality processes for increased efficiency and effectiveness.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
Human Resources Assistant
Spherion Staffing
5230 Beck Dr
09.2015 - 07.2022
Filed paperwork, sorted, and delivered mail and maintained office organization.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Organized new employee orientation schedules for new hires.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Screened applicant resumes and coordinated both phone and in-person interviews.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Human Resources Assistant
Chassix
51650 Co Road Bristol Indiana, 46507
10.2005 - 07.2014
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
Processed employee termination paperwork at direction of supervisory staff.
Assembly Quality Control Inspector
Crocker/ Camoplast
1510 North Main
09.1999 - 08.2004
Acted as a liaison between production and engineering departments, fostering open communication channels for collaborative problem-solving efforts.
Maintained up-to-date knowledge of industry best practices and regulatory requirements, ensuring compliance with relevant standards at all times.
Demonstrated flexibility in adapting to new product lines and inspection requirements, maintaining consistently high levels of quality control across diverse projects.
Enhanced product quality by meticulously inspecting assembled components and identifying defects.
Performed comprehensive final inspections on completed products before shipment, minimizing returns due to quality issues.
Assisted in the implementation of new testing equipment and methodologies for more efficient and effective quality control processes.
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Press Operator/ Team Leader
Crocker Unlimited
1510 North Main
06.1993 - 02.1999
Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
Performed regular maintenance on press machinery to optimize performance.
Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
Promptly removed completed loads from press.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Loaded and positioned raw materials in loading and feeding mechanisms.
Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.