Sabrina Barka
El Cajon,CA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks. Not only as a Medical Assistant but also having 10+ years of customer service.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
14
14
years of professional experience
Work History
Gas Station
Cashier
Linda Visita
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
IHSS Care Provider
In Home Supportive Services
El Cajon, CA
01.2021 - Current
- Maintained strict confidentiality regarding all aspects of client personal information and medical history.
- Assisted with daily living activities, running errands, and household chores.
- Provided transportation and appointments management.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Implemented therapeutic exercises under the guidance of healthcare professionals to improve mobility and strength in clients.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication strategies.
- Developed individual care plans for clients based on specific needs.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Collaborated with healthcare professionals to develop personalized care plans for optimal results.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Administered prescribed drugs to high-volume patient caseload.
- Enhanced client well-being by providing compassionate care and support tailored to individual needs.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
- Maintained detailed records of client interactions, progress updates, and changes in care plans for accurate documentation purposes.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Monitored client progress carefully, adjusting care plans accordingly for improved outcomes.
North Park Produce
Cashier/line Cook
432 E Chase Ave, El Cajon, CA 92020
02.2020 - 12.2022
- Collaborated with team members to restock shelves, ensuring product availability and appealing store presentation.
- Promoted a safe working environment by adhering to safety guidelines while operating the cash register system and other equipment.
- Supported inventory management activities such as counting merchandise stock levels periodically for accuracy purposes.
- Assisted customers in locating items throughout the store efficiently, providing knowledgeable guidance on products as needed.
- Communicated effectively with coworkers to foster strong teamwork within the cashier department.
- Streamlined checkout process by accurately scanning items and applying appropriate discounts or promotions.
- Implemented a robust quality control program that ensured adherence to health regulations while maintaining high levels of customer satisfaction.
- Enhanced store safety by enforcing proper food handling procedures and conducting routine equipment maintenance checks.
- Developed strong relationships with vendors to secure advantageous pricing agreements and ensure timely delivery of products.
- Boosted store efficiency by streamlining inventory management processes and implementing effective stock rotation strategies.
Medical Assistant Intern
Medical Back and Front
East County
07.2022 - 07.2022
- Collected histories, vitals, and current complaints via patient interviews.
- Sought feedback and guidance from supervisors to continuously improve performance.
- Completed EKGs and other tests based on patient presentation in office.
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Increased clinic efficiency by swiftly completing insurance verification and authorization processes for patients.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Maintained clean and safe clinic environment to prevent injuries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
7-11
Manger
El Cajon
07.2017 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Worked with floor team and managers to meet wide range of customer needs.
- Built relationships with customers to encourage repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Medical and Health Biotech
Process and Route Specimens
El Cajon, CA
01.2011 - 12.2016
- Streamlined record-keeping practices for workplace injuries, allowing for more efficient analysis of data trends and patterns.
- Enhanced worker safety awareness by creating effective communication strategies across multiple departments.
- Reduced employee injury rates through the development and enforcement of comprehensive safety policies and procedures.
- Led incident investigations to identify root causes and recommend preventative measures for future occurrences.
- Coordinated industrial hygiene monitoring efforts to evaluate occupational exposure risks within the workplace.
- Managed workers'' compensation claims and return-to-work programs, minimizing lost time due to workplace injuries.
- Promoted a proactive approach to hazard identification through regular facility inspections and worksite audits.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Developed and implemented safety programs.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Investigated incidents, determining root causes and implementing corrective actions.
- Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
Education
Medical Assistant - Medical Assistant
Health Occupations Center
8770 Mast Blvd, Santee, CA 9207101-2022
Associate of General Studies - General Studies
Cuyamaca Community College
900 Rancho San Diego Pkwy, El Cajon, CA 9201901-2014
Skills
- 10 customer service
- medical assistance
- home care aid
- Arabic / Chaldean advance language
- Attention to Detail
- Time Management
- Flexible and Adaptable
- Multitasking
- Critical Thinking
- Calm Under Pressure
- Problem Resolution
- Verbal Communication
Languages
Arabic
Native or Bilingual
Timeline
Gas Station
Cashier
01.2023 - Current
Medical Assistant Intern
Medical Back and Front
07.2022 - 07.2022
IHSS Care Provider
In Home Supportive Services
01.2021 - Current
North Park Produce
Cashier/line Cook
02.2020 - 12.2022
7-11
Manger
07.2017 - 11.2019
Medical and Health Biotech
Process and Route Specimens
01.2011 - 12.2016
Medical Assistant - Medical Assistant
Health Occupations Center
Associate of General Studies - General Studies
Cuyamaca Community College