Sabrina Barnett
Lynchburg,VA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
18
18
years of professional experience
Work History
CASHIER
HILL CITY PHARMACY
10.2022 - Current
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance
- Helped customers complete purchases, locate items
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Claims Supervisor
Walmart
07.2012 - 10.2022
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Utilized financial software to prepare consolidated financial statements.
- Created financial dashboards to provide insights into key performance indicators.
- Gathered sensitive information to update customer profiles and help with appeals process.
- Negotiated disputed bills or invoices totaling up to $1500.00, achieving successful resolution.
- Supported financial director with special projects and additional job duties.
- Determined proper course of action for claims processing.
Operations Specialist
Bank Of The James
08.2007 - 10.2011
- Collected, arranged, and input information into database system.
- Tracked company equipment, tools and technology to manage inventory.
- Negotiated with distributors to find quality products and best prices.
- Assisted various departments with change by communicating new improvement plans and expectations.
Client Service Representative
SunTrust Banks Inc
03.2005 - 08.2007
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Responded to customer calls and emails to answer questions about products and services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
High School Diploma -
Amherst County High School
Amherst, VA06.1988
Skills
- Purchase Assistance
- Product Location
- Expense Tracking
- Work Task Prioritization
- Credit and Cash Transactions
- Guest Inquiries
- Identification Checks
- Staff Training
- Product and Service Sales
- Refunds and Exchanges
- Complex Problem-Solving
- Customer Relations
- Refund Handling
- Order Verification
- Currency Counting
- Coin and Currency Counting
- Customer Transactions
- Price Identification
- Account Invoicing
- Shipment Procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CASHIER
HILL CITY PHARMACY
10.2022 - Current
Claims Supervisor
Walmart
07.2012 - 10.2022
Operations Specialist
Bank Of The James
08.2007 - 10.2011
Client Service Representative
SunTrust Banks Inc
03.2005 - 08.2007
High School Diploma -
Amherst County High School