Sabrina Battles
Stanton,CA
Summary
Adept at enhancing patient outcomes and fostering teamwork, my tenure at Enhance Health Group saw me streamline care coordination and significantly improve patient satisfaction. Expert in behavioral health interventions and skilled in clinical documentation, I excel in creating supportive environments and achieving notable advancements in healthcare delivery.
Experienced healthcare professional prepared for role of Clinical Case Manager. Proven ability to navigate complex patient care scenarios, ensuring optimal outcomes through strategic planning and resource management. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skills include patient advocacy, care coordination, and effective communication. Known for reliability, empathy, and analytical thinking in high-stakes environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clinical Case Manager
Enhance Health Group
02.2024 - Current
- Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
- Empowered patients to take an active role in their own care by providing education on available resources, rights, and responsibilities within the healthcare system.
- Improved patient outcomes by developing and implementing comprehensive case management plans.
- Streamlined healthcare delivery by efficiently managing caseloads, prioritizing tasks, and maintaining accurate documentation.
- Assessed individual barriers to optimal health outcomes such as socioeconomic factors or access limitations, working diligently to address these challenges through tailored interventions.
- Participated as member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses.
- Assisted with outreach and engagement services to engage clients and maintain working relationships.
- Conducted regular follow-ups with patients to monitor progress, adjust treatment plans as needed, and provide ongoing support.
- Provided crisis intervention services as needed, responding quickly and appropriately to urgent situations in order to protect patient safety and wellbeing.
- Increased patient satisfaction by establishing strong rapport, actively listening to concerns, and addressing issues in a timely manner.
- Collaborated with insurance providers to secure coverage for necessary medical services, reducing financial burdens for patients and their families.
Behavior Health Technician
Better Days Treatment Center
08.2023 - 02.2024
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Facilitated on-site activities, support groups, and outings for clients.
- Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
- Worked closely with psychiatrists to coordinate medication management efforts, ensuring optimal results from pharmacological treatments when indicated alongside behavioral interventions.
- Performed client intake procedures according to internal standards for new admissions.
- Increased patient engagement in therapy sessions through the use of personalized motivational strategies and rapport-building techniques.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Counseled and mentored clients on substance use and life choices.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Education
CADC - Substance Use
Sober College
Stanton, Ca02-2026
Skills
- Behavioral health interventions
- Teamwork and cooperation
- Healthcare navigation
- Clinical documentation
- Professional boundaries
- Patient assessments
- Client engagement
- Discharge planning
- Group therapy
- Substance abuse treatment
- Time management
- HIPAA compliance
- Case documentation
Certification
RadT Certification
CPR Certification
Timeline
Clinical Case Manager
Enhance Health Group
02.2024 - Current
Behavior Health Technician
Better Days Treatment Center
08.2023 - 02.2024
RadT Certification
CPR Certification
CADC - Substance Use
Sober College
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