Sabrina bellows
Panama City
Summary
Dynamic and results-oriented program director with extensive experience in managing complex projects and leading cross-functional teams. Demonstrated success in developing and implementing innovative programs that drive organizational success. Proven track record of effectively leading and managing diverse teams and projects. Skilled in strategic planning, budgeting, and stakeholder engagement to achieve organizational goals.
Overview
2025
2025
years of professional experience
Work History
Accounting/Administrator
Blue Water Marine Construction
- Informed employees of benefits and insurance programs.
- Collaborated with accountants and prepared financial reports.
- Handled billing plans and physical contracts with vendors.
- Prepared all documents for taxes.
- Reported on status of accounts payable and accounts receivable.
- Prepared accurate cash flow reports.
- Processed bank deposits and reconciled financial statements.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Established QuickBooks accounting system to reflect accurate financial records.
Teacher
Rising Leaders Academy
08.2024 - Current
- Planned, prepared, and taught lesson plans, giving students individual support.
- Maintained assignment grades and worked closely with students needing additional mentoring.
- Offered clear and constructive student discipline, discouraging inappropriate behavior, and bullying.
- Demonstrated positive and effective classroom management skills.
- Planned and escorted student field trips relevant to current science course work.
- Understood critical development years for adolescent minds and structured lessons to meet cognitive abilities.
- Demonstrated willingness to accept feedback and make corrections based on advice from peers, parents, and principal.
- Coordinated and collaborated with other faculty members during lesson plan development.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
AFTER-SCHOOL/CAMP DIRECTOR
IMPACT ACADEMY
10.2023 - 05.2024
- Led and managed after-school programs for Special Needs students
- Oversaw daily operations, curriculum planning, and staff coordination
- Developed and implemented engaging activities to enhance academic and social skills
- Ensured a safe and inclusive environment for children to learn and grow
- Communicated with parents to address concerns and provide updates on children
- Developed and implemented behavior management strategies for diverse group of children
- Maintained camper files, properly storing and maintaining personal information.
- Complied with state licensing requirements under direction of program manager.
- Answered phones quickly, addressing questions, taking messages and forwarding calls.
- Established operating budget for camp and controlled expenditures.
- Trained staff in proper implementation of program systems, familiarizing with camp traditions and verifying basic knowledge of activities.
- Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
- Collaborated with HR on hiring and onboarding staff, managing onboarding documents, and payroll oversight.
- Hired, disciplined and managed 15 camp staff members.
CUSTOMER SERVICE ADJUSTER
Builders FirstSource
01.2023 - 08.2023
- Resolved complex customer issues with empathy and efficiency to ensure customer satisfaction
- Handled insurance claims and communicated coverage details with clients in a professional manner
- Processed claim payments and followed up with customers to ensure timely resolution
- Provided accurate and detailed information to policyholders regarding their coverage and claim status
- Utilized strong communication skills to provide clear explanations and guidance to customers
- Resolved customer inquiries, complaints, and escalations to ensure client satisfaction
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Trained new customer service representatives on best practices, policies and procedures.
- Set up customer payment plans to cover annual policies and renewals.
LEAD HOUSE PARENT
The Settlement Home for Children
06.2022 - 01.2023
- Managed and mentored a team of house parents in a residential care facility
- Implemented and oversaw daily schedules and routines for residents
- Mediated conflicts and maintained a supportive and nurturing environment for residents
- Coordinated and facilitated activities and workshops to promote social and emotional development
- Fostered positive relationships with residents, promoting trust and communication
- Created and implemented individualized support plans for each resident
- Maintained safe and healthy home environment for youth in care
PROGRAM DIRECTOR
Tiger Rock MA
03.2022 - 06.2022
- Led multifunctional teams to successfully execute programs, ensuring goals were met on time
- Developed and implemented strategic plans to improve program performance and drive growth
- Managed program budgets and resources effectively to maximize outcomes and deliver results
- Led and supervised a team of staff and volunteers in executing program goals
- Conducted evaluations and assessments to measure program impact and effectiveness
Education
Bachelor of Science - Interdisciplinary Studies
University of Florida
Gainesville, FL05-2023
HIGH SCHOOL DIPLOMA -
Gateway Tech High School
Georgetown, Texas06-2018
Skills
- Finance
- Auditing procedures
- SQL
- Financial forecasting
- Staff training
- Staff management
- Crisis management
- Budget management
- Financial reporting
- Clerical skills
- Payroll processing
- Data analysis
- Task prioritization
- Testing and grading
- Innovative lesson planning
- Formative assessments and Standard-based grading
- Program development
- Cognitive and behavioral development
- Intuit quickbooks proficiency
- QuickBooks proficiency
Timeline
Teacher
Rising Leaders Academy
08.2024 - Current
AFTER-SCHOOL/CAMP DIRECTOR
IMPACT ACADEMY
10.2023 - 05.2024
CUSTOMER SERVICE ADJUSTER
Builders FirstSource
01.2023 - 08.2023
LEAD HOUSE PARENT
The Settlement Home for Children
06.2022 - 01.2023
PROGRAM DIRECTOR
Tiger Rock MA
03.2022 - 06.2022
Accounting/Administrator
Blue Water Marine Construction
Bachelor of Science - Interdisciplinary Studies
University of Florida
HIGH SCHOOL DIPLOMA -
Gateway Tech High School
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