Sabrina Benner
Fairview,OR
Summary
Dynamic leader and Dance Studio Owner at Mt. Hood Dance Academy, adept in business management and staff development. Excelled in creating inclusive environments and enhancing customer satisfaction, significantly boosting revenue through innovative services. Skilled in finance oversight and fostering collaborative teams, demonstrating exceptional decision-making and customer service management.
Overview
24
24
years of professional experience
Work History
Dance Studio Owner
Mt. Hood Dance Academy
08.2008 - Current
- Fostered a collaborative work environment among staff members by organizing team meetings, setting clear expectations, and encouraging open communication.
- Created a welcoming atmosphere for students by fostering an inclusive culture that values diversity in both staff members and clientele.
- Recruited trained, and mentored talented instructors to maintain high-quality instruction across all classes.
- Managed finances effectively, including budgeting, expense tracking, and reporting to ensure profitability and long-term sustainability.
- Enhanced customer satisfaction through consistent communication, addressing concerns, and providing tailored dance programs.
- Maintained a clean, safe environment for students by enforcing strict safety guidelines during classes and regular maintenance of facilities.
- Built a strong online presence through social media, website updates, and email marketing campaigns to attract new clients and keep current ones informed about upcoming events or promotions.
- Increased revenue streams by offering private lessons, workshops, summer camps, and other specialized services on top of regular classes.
Office Administrator
BSAA Architects
02.2000 - 08.2011
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.
Education
High School Diploma -
Tigard High School
Tigard, OR05.1985
Skills
- Studio Maintenance
- Recruitment Strategies
- Creative Direction
- Business Management
- Fundraising abilities
- Customer Service
- Decision-Making
- Customer Service Management
- Staff Management
- Staff hiring
- Data Analysis
- Finance and Accounting Oversight
Timeline
Dance Studio Owner
Mt. Hood Dance Academy
08.2008 - Current
Office Administrator
BSAA Architects
02.2000 - 08.2011
High School Diploma -
Tigard High School
Similar Profiles
DONALD MORGANDONALD MORGAN
Tasting Room Manager at Mt Hood WineryTasting Room Manager at Mt Hood Winery
Gracie GregorGracie Gregor
GUEST SERVICES SUPERVISOR at MT HOOD MEADOWSGUEST SERVICES SUPERVISOR at MT HOOD MEADOWS
Shannon Berger-HammondShannon Berger-Hammond
DIRECTOR OF GROUP SALES & EVENTS at Mt Hood SkibowlDIRECTOR OF GROUP SALES & EVENTS at Mt Hood Skibowl