Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Bermudez

San Antonio,TX

Summary

Compliance Analyst with an in-depth understanding of complex compliance issues and their need to be addressed in an expedient manner to avoid negative regulatory repercussions that could impact a company's reputation and bottom-line financial results.

Overview

13
13
years of professional experience

Work History

Financial Crimes Analyst

Capgemini
02.2024 - 05.2024
  • Conduct monitoring activities for AML-related controls executed within the business units.
  • Provide support for the Compliance Oversight Program as it relates to AML-related activities.
  • Provide research and assistance with inquires related to Bank Secrecy Act (BSA), KYC/CDD/EDD, monitoring alerts, periodic risk reviews, and other AML-related issues as needed.
  • Conduct periodic reviews on high risk accounts, and review monitoring conducted within the business units as needed.
  • Identify and report all risk and compliance issues, breaches and suspicious activities.
  • Manage work to milestones and deadlines, escalating early as issues arise. Execute effectively and drive process efficiency in area of expertise; Identify and report emerging trends.
  • Participate in compliance risk management projects and activities.
  • Monitored financial transactions and immediately reported suspicious activity to authorities.

Licensing Supervisor

American National Insurance Company
06.2019 - 08.2023


  • Supported departments by collecting and coordinating internal compliance data with auditors and various departments.
  • Provided administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors.
  • Helped others by answering questions and responding to requests.
  • Complied with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Enhanced compliance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Provided guidance to licensees on product development processes, helping them meet quality standards and deadlines.
  • Performed regular compliance reviews and audits, identifying compliance issues.
  • Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.
  • Assisted in the development of new KYC-related tools and systems, contributing to a more efficient and effective AML program.
  • Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
  • Supported KYC processes for prospective and existing customers.
  • Reduced the risk of money laundering and terrorist financing by implementing robust KYC policies and procedures.
  • Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
  • Achieved accurate transaction monitoring by diligently reviewing financial records for suspicious activities.
  • Supported the integration of new technology platforms for more efficient transaction monitoring and data analysis, enhancing overall compliance capabilities.

Compliance Analyst

American National Insurance Company
06.2015 - 01.2019
  • Conducted regular reviews of company policies and procedures for alignment with regulatory requirements and industry best practices.
  • Assisted investigation and risk management teams with fraud investigations and risk identification.
  • Completed field checks to verify licenses and permits for various business.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Enhanced AML compliance by conducting thorough investigations and risk assessments on potential clients.
  • Partnered with fraud manager to research and investigate cases.

Customer Service Representative

American National Insurance Company
07.2011 - 06.2015
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Cross-trained and provided backup support for organizational leadership.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Bachelor of Science - Interdisciplinary Studies

University of Houston - Downtown
Houston, TX
05.2025

Skills

AML Program / KYC

Documentation And Reporting

Audit reporting

Trend Analysis

Attention to Detail

Regulatory Inquiries

Business Continuity Planning

Root Cause Analysis

Suspicious Activity Reports (SAR)

Leadership

Timeline

Financial Crimes Analyst

Capgemini
02.2024 - 05.2024

Licensing Supervisor

American National Insurance Company
06.2019 - 08.2023

Compliance Analyst

American National Insurance Company
06.2015 - 01.2019

Customer Service Representative

American National Insurance Company
07.2011 - 06.2015

Bachelor of Science - Interdisciplinary Studies

University of Houston - Downtown

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Sabrina Bermudez