Sabrina Bristow
Eligibility Specialist
Birmingham,AL
Summary
Invested Case Worker driven to form trusting relationships with clients and advocate for their best interests. Protective Services professional who has worked with cases involving both children and adults. Exhibits sound judgment in difficult and high stress situations. Versatile Case Worker skilled in assessments, intakes, referrals, crisis management and case management. Extensive knowledge of community resources in Jefferson County area.
Overview
29
29
years of professional experience
Work History
Medicaid Eligibility Specialist
Alabama Medicaid Agency
03.2019 - Current
- Assisted clients with completion of applications and paperwork.
- Communicated with people from various cultures and backgrounds on application process
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Determines eligibility initially and redetermines eligibility
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
- Effectively communicated with diverse populations seeking assistance, demonstrating empathy while maintaining professionalism throughout interactions.
- Maintained strict confidentiality of applicant information, adhering to all applicable privacy laws and regulations.
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Managed high caseloads efficiently, prioritizing tasks effectively and utilizing time-management skills to meet deadlines consistently.
Social Service Caseworker
Jefferson County Department of Human Resources
02.1999 - 02.2019
- Interviewed and evaluated clients, including conducting safety and risk assessments.
- Testified at Family Court dependency hearings regarding clients' history and present behavior to assist with decisions regarding child custody.
- Offered therapeutic services and crisis intervention to children, adolescents and adults to aide in family preservation and/or reunification.
- Referred clients to social services agencies.
- Maintained regular contact with clients, including visiting clients' homes.
- Assessed clients for abuse and neglect and compiled documentation for court reports and case files.
- Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations develop.
- Wrote reports and case summaries and compile work records, including required statistics.
- Collaborated with court, law enforcement and community providers.
- Monitored comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services.
- Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams.
- Developed social service plans to include strengths and needs of families and establishing goals.
Mental Health Worker I
JBS Mental Health Authority
04.1997 - 01.1999
- Provided individual care, instruction, and supervision to residents in mental illness residential program.
- Provided monitoring, supervision and training of residents in daily/independent living skills.
- Helped each patient understand their illness and contributing personal, social and economic factors.
- Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
- Wrote reports and case summaries and compiled work records, including required statistics.
- Transported clients when needed in accordance with daily schedule.
- Supported patients and families in coping with problems resulting from severe mental illness.
- Observed/ensured clients took their daily medications for mental health diagnoses.
- Developed meal plans and prepared healthy meals for clients in residential setting
Residential Life Specialist
Gateway Family & Child Services
08.1995 - 04.1997
- Observed and supervised residents with their daily activities assuring their daily needs were met.
- Transported/escorted residents to locations on and off campus.
- Interacted with residents to direct activities, encourage positive behavior and establish rapport.
- Met with residents each day for regular therapeutic interviews.
- Interviewed and evaluated clients, including conducting safety and risk assessments.
- Offered therapeutic services and crises intervention to emotionally disturbed adolescents.
- Wrote reports and case summaries and compiled work records, including required statistics.
- Delivered comprehensive therapeutic services to adolescents involved with child welfare and prevention services.
- Participated in fun activities that increase self-esteem and encourage reintegration in communities.
Education
Bachelor of Science - Criminal Justice
University of Alabama at Birmingham
Birmingham, AL1994
Skills
- Culturally-sensitive
- Skilled case manager
- Cooperative
- Compassionate
- Dedicated
- Resourceful
- Good communicator
- Reliable
- Application processing
- Medicaid knowledge
- Documentation and paperwork
- Application Review
- Professionalism
- Attention to Detail
- Adaptability and Flexibility
Work Preference
Work Type
Full TimeWork Location
RemoteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Medicaid Eligibility Specialist
Alabama Medicaid Agency
03.2019 - Current
Social Service Caseworker
Jefferson County Department of Human Resources
02.1999 - 02.2019
Mental Health Worker I
JBS Mental Health Authority
04.1997 - 01.1999
Residential Life Specialist
Gateway Family & Child Services
08.1995 - 04.1997
Bachelor of Science - Criminal Justice
University of Alabama at Birmingham
Similar Profiles
Sarita ThompsonSarita Thompson
Medicaid Eligibility Specialist Supervisor at Alabama Medicaid AgencyMedicaid Eligibility Specialist Supervisor at Alabama Medicaid Agency
Robin BeckhamRobin Beckham
Temp Worker at Staffers Employment Agency- Newton Medicaid OfficeTemp Worker at Staffers Employment Agency- Newton Medicaid Office
Cody GilbertCody Gilbert
Senior Trooper at Alabama Law Enforcement AgencySenior Trooper at Alabama Law Enforcement Agency