Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Brock

Sabrina Brock

San Marcos,TX

Summary

Highly skilled professional with a strong analytical mindset, effective communication abilities, and a proven track record of excelling in team environments. Adaptable and quick to learn, eager to contribute to the success of any team and further enhance professional skills. Positive attitude and commitment to continuous learning and growth, bringing a valuable combination of expertise and enthusiasm to any organization.

Overview

7
7
years of professional experience

Work History

Sr. Order Management Lead

Amazon
03.2021 - Current
  • Reduce order backlog significantly, enhancing customer satisfaction by developing innovative operations processes and ensuring documentation for cross-team reference
  • Collaborate with sales, supply, and warehouse teams to optimize order allocation and delivery, improving operational efficiency and reducing delays
  • Utilize data analytics to drive process optimization, achieving key performance indicators that contribute to revenue growth and cost reduction
  • Foster partnerships with stakeholders through proactive communication and strategic problem-solving, enhancing partner management and program performance
  • Design scalable CRM architecture to reduce onboarding time and increase provider retention for B2B and e-commerce customers

Allocations Specialist & Product Assistant

Quay Australia
05.2018 - 03.2021
  • Developed and executed strategic plans that trimmed operating costs by 10%, leading to a notable elevation in customer satisfaction by 25% and a consequent revenue boost of $150K
  • Assisted in the planning and analysis of inventory levels, ensuring optimal stock availability to drive sales and enhance gross margins
  • Collaborated across stores and distribution centers to align inventory strategies with business objectives, promoting efficiency and profitability
  • Managed multiple concurrent projects, ensuring alignment with client business goals and operational requirements.

Assistant Planner

Pottery Barn
10.2017 - 05.2018
  • Assisted in the development and execution of strategic merchandise plans for Pottery Barn's product lines, analyzing sales trends, inventory levels, and consumer demand to ensure optimal stock and profitability while maintaining the brand's aesthetic and quality standards

Education

Bachelor's Degree - Marketing And Management

The Art Institute of California - San Francisco
San Francisco, CA

Skills

  • Critical thinking
  • Clerical support
  • Relationship building
  • Remote office availability
  • Attention to detail
  • Excellent communication
  • Multitasking Abilities
  • Supervision and leadership
  • Analytical
  • Conflict resolution
  • Microsoft office
  • Self-Directed
  • Client onboarding
  • Netsuite and Salesforce experience

Timeline

Sr. Order Management Lead

Amazon
03.2021 - Current

Allocations Specialist & Product Assistant

Quay Australia
05.2018 - 03.2021

Assistant Planner

Pottery Barn
10.2017 - 05.2018

Bachelor's Degree - Marketing And Management

The Art Institute of California - San Francisco
Sabrina Brock