Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Brown

Dallas,GA

Summary

Dynamic healthcare professional with extensive experience at Northside Hospital Cherokee, excelling in patient care and administrative support. Proven ability to enhance operational efficiency through strong organization and critical thinking. Skilled in electronic recordkeeping and committed to maintaining HIPAA compliance while delivering exceptional customer service and fostering positive patient experiences. Healthcare professional with solid track record in administrative roles, prepared for dynamic healthcare environments. Known for effectively managing patient records and supporting medical staff to improve operational efficiency. Valued for reliability and adaptability, fostering cooperative team atmosphere and delivering consistent results.

Overview

10
10
years of professional experience

Work History

Unit Secretary

Northside Hospital Cherokee
01.2020 - 05.2022
  • Managed patient records and correspondence to ensure timely communication within the unit.
  • Scheduled appointments and maintained calendars for medical staff, enhancing operational efficiency.
  • Assisted in patient admissions by verifying information and preparing necessary documentation.
  • Coordinated supply orders and inventory management to support daily unit operations.
  • Managed patient admissions and discharges, ensuring accurate documentation and compliance with hospital protocols.
  • Coordinated communication between nursing staff, physicians, and patients to streamline care processes.
  • Maintained electronic health records, ensuring data accuracy and timely updates for patient safety.
  • Scheduled appointments and procedures, optimizing workflow for nursing unit operations.
  • Assisted with inventory management of medical supplies, contributing to efficient resource allocation.
  • Implemented process improvements that enhanced patient flow and reduced wait times in the unit.
  • Provided support during emergency situations by coordinating rapid response teams effectively.
  • Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
  • Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
  • Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
  • Participated in unit meetings, offering valuable input on process improvements and patient care initiatives.
  • Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
  • Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
  • Received and routed laboratory results to correct clinical staff members.
  • Conducted patient intake interviews, recording and documenting relevant information.

Patient Care Technician

Northside Hospital Cherokee
10.2019 - 05.2022
  • Assisted nursing staff with daily patient care activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to healthcare team for timely interventions.
  • Maintained accurate patient records in electronic health systems, enhancing communication among providers.
  • Educated patients on treatment plans and self-care procedures, fostering understanding and adherence.
  • Trained new staff in best practices for patient interaction and safety protocols, improving team efficiency.
  • Implemented infection control measures that contributed to maintaining a sterile environment.
  • Advocated for patient needs during rounds, ensuring voice in care decisions was respected.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
  • Assisted nursing staff with medical procedures to support patient care plans.
  • Streamlined patient check-in process, enhancing efficiency of care delivery.
  • Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

CNA

Manor Lake Assisted Living
11.2019 - 12.2019
    • Assisted residents with daily living activities, ensuring comfort and safety.
    • Monitored vital signs and reported changes to nursing staff for timely interventions.
    • Implemented infection control protocols, maintaining a hygienic environment for residents.
    • Trained new staff on best practices for patient care and facility procedures.
    • Documented resident progress and incidents accurately in electronic health records systems.
    • Responded promptly to resident needs, enhancing overall satisfaction within the facility.
    • Facilitated recreational activities, promoting social interaction and emotional well-being among residents.
    • Assisted patients with daily living activities, promoting independence and dignity.
    • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
    • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
    • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
    • Provided emotional support for patients during challenging times, fostering a positive healing environment.
    • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Resident Assistant

Center for Orthopaedic Specialties
01.2012 - 12.2013

● Reported an orthopedic surgeon
● Shadowed an orthopedic surgeon
● Shadowed patient rounds to gain experience and assist in any possible way
● Administered supplies and materials when requested
● HIPPA confidentiality

  • Managed patient intake processes, including medical history documentation and preliminary assessments.
  • Assisted orthopedic surgeons during procedures, ensuring smooth workflow and patient safety.
  • Coordinated scheduling of surgeries and follow-up appointments to optimize physician time efficiency.

Education

Bachelor of Science - Psychology

Kennesaw State University
Kennesaw, GA
05-2020

Certified Patient Care Technician - Patient Care

CPR With Mickey
Hiram, GA
04-2019

Phlebotomy - Healthcare

CPR With Mickey
Hiram, GA
02-2019

Skills

    Clinical & Patient Care

  • Direct Patient Care Basic Nursing Care Vital Signs Monitoring & Documentation Patient Assessments Blood Sugar Monitoring Oxygen Therapy Wound Care ADL Support Inpatient & Outpatient Care End-of-Life Care Physical Therapy Support Feeding Assistance Emergency Response Infection Control Sterilization Techniques
  • Medical & Administrative Support

  • Electronic Medical Records (EMR/EHR) Medical Charting Patient Scheduling Appointment Coordination Medical Terminology HIPAA Compliance Documentation & Recordkeeping Patient Records Maintenance Supply Ordering & Restocking Medical Office Administration Clerical & Administrative Support Nursing Station Operations

    Communication & Interpersonal Skills

  • Professional Telephone Reception Incoming Call Management Family Communication Patient Advocacy Conflict Resolution Techniques Compassionate Care Emotional & Social Support Patient Confidentiality Calm Under Pressure Team Collaboration Empathy Attention to Detail
  • Certifications & Compliance

  • Certified Nursing Assistant (CNA) Patient Care Technician HIPAA Compliance Safety Protocols Healthcare Regulations & Standards

Timeline

Unit Secretary

Northside Hospital Cherokee
01.2020 - 05.2022

CNA

Manor Lake Assisted Living
11.2019 - 12.2019

Patient Care Technician

Northside Hospital Cherokee
10.2019 - 05.2022

Resident Assistant

Center for Orthopaedic Specialties
01.2012 - 12.2013

Bachelor of Science - Psychology

Kennesaw State University

Certified Patient Care Technician - Patient Care

CPR With Mickey

Phlebotomy - Healthcare

CPR With Mickey