Sabrina Bruce
Sacramento,CA
Summary
Dedicated mental health professional seeking part-time position. Tech savvy. Friendly. Proven ability to build rapport with diverse populations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Screener & Navigator
Arkansas Children's Hospital
Little Rock, Arkansas
07.2021 - 12.2021
- Efficiently screened ER guests for Covid-19 by utilizing touchless thermometers and survey questions, promptly relaying any positive cases to reception.
- Ensured guests received masks and wristbands
- Performed duties in compliance with HIPPA, sanitation, and safety protocol.
- Aided guests in hospital navigation and connected patients to bilingual services as needed
Office Technician
State of California Employment Development
Oakland , CA
06.2020 - 10.2020
- Provided over the phone claim assistance and technical support to California residents
- Addressed and elevated claimant inquiries and concerns, releasing payments when possible
- Updated claim records, making notes of new determinations and interactions.
- Contributed to departmental anti-fraud initiatives through effective data collection and organization
Service Coordinator
El Hogar Community Services
Sacramrnto, CA
02.2020 - 06.2020
- Provided rehabilitation, case management, and crisis intervention services to consumers receiving level 2-3 mental health services in Sacramento County.
- Managed care for a diverse caseload of 30-70 patients
- Conducted mental health recovery groups
- Worked closely with a multidisciplinary team to coordinate and enhance the quality of patient care
- Entered progress notes and patient information in EMR
- Completed service verifications for internal audits
- Reviewed program reports to ensure services were provided and billable in compliance with county requirements
- Drafted patient Discharge Summaries
- Acted in compliance with HIPPA at all times
Administrative Assistant
Consumers Self-Help Center
Carmichael , CALIFORNIA
05.2018 - 12.2019
- Answered incoming calls on a multiline phone system, routing correspondence to the correct recipient as needed
- Greeted visitors in a friendly manner, responding to inquiries and directing them to appropriate personnel.
- Processed program admissions and updated consumer data
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Drafted meeting minutes during staff meetings
- Offered general technical assistance to 25+ staff
- Ensured efficient operation of office equipment including printers, copiers and fax machines.
- Composed agendas, flyers, letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Created and maintained resource binders
- Acted in compliance with HIPPA at all time.
- Assisted in managing the center's Facebook page
Education
Some College (No Degree) - Social Sciences
American River College
Sacramento, CASkills
- Charting and clinical documentation
- Non-Violent Crisis Intervention
- Mental Health First Aid
- The Recovery Model
- Resource navigation
- Support group facilitatio
- HIPPA
- Avatar
- Epic
- MS Office Suite
- Google Suite
- Canva
Certification
- Arkansas Real Estate License 2023
- MHA 1 Credential El Hogar 2020
- Sacramento Multicultural Competency Training 2020
- Mental Health First Aid Certificate CalVoices 2019
- Advanced Peer Support Specialist SHARE Cooperative 2019
- Avatar documentation and CWS certificates 2018 and 2019
Timeline
Guest Screener & Navigator
Arkansas Children's Hospital
07.2021 - 12.2021
Office Technician
State of California Employment Development
06.2020 - 10.2020
Service Coordinator
El Hogar Community Services
02.2020 - 06.2020
Administrative Assistant
Consumers Self-Help Center
05.2018 - 12.2019
Some College (No Degree) - Social Sciences
American River College
Similar Profiles
Danielle ScarboroughDanielle Scarborough
Accounting Intern at Arkansas Children's Hospital FoundationAccounting Intern at Arkansas Children's Hospital Foundation
Sara whisenantSara whisenant
Registered Nurse at Arkansas Children's Hospital NorthwestRegistered Nurse at Arkansas Children's Hospital Northwest
NATASSHA WORKSNATASSHA WORKS
Project Manager, Patient Experience at Arkansas Children's HospitalProject Manager, Patient Experience at Arkansas Children's Hospital
Gareth Evan SuttonGareth Evan Sutton
Emergency Medical Technician at Arkansas Children's Hospital - Angel OneEmergency Medical Technician at Arkansas Children's Hospital - Angel One
Rafael LopezRafael Lopez
Sales Advisor at Best BuySales Advisor at Best Buy