Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sabrina Cajete

Fort Lauderdale,FL

Summary

Dynamic professional with extensive experience in animal admissions at the Humane Society of Broward County. Skilled in utilizing Chameleon database systems for efficient record-keeping and intake procedures. Recognized for compassionate communication and public education on low-cost veterinary services, ensuring a supportive environment for clients and their pets.

Overview

6
6
years of professional experience

Work History

Animal Admissions

Humane Society of Broward County
01.2025 - Current
  • Coordinated daily veterinary calendar using Chameleon database to schedule OTC (over-the-counter) surgeries, spay/neuter checkups, and routine veterinary care.
  • Scheduled and tracked foster animal medical appointments, including wellness checks and follow-up care, ensuring all visits were documented and updated in Chameleon.
  • Performed daily intake of owner surrenders, strays, and rescue transfers, ensuring accurate documentation, proper animal identification, and consistent record-keeping in Chameleon database.
  • Ensured all intake procedures followed humane handling protocols and organizational guidelines to reduce animal stress and maintain public trust.
  • Maintained consistent and professional communication with the public regarding animal admissions, surrender processes, foster care inquiries, and rescue-related matters.
  • Guided clients through euthanasia-related procedures and paperwork with empathy and professionalism, ensuring a supportive experience in a high-stress outpatient environment.
  • Assisted in reuniting stray animals with their owners by verifying microchip information and other identification methods, facilitating safe returns.
  • Managed incoming phone calls and voicemail messages, promptly returning calls to address all inquiries related to the animal admissions department.
  • Maintained professional and compassionate customer service in animal admissions, recognizing the high-stress and sensitive nature of interactions with patients and potential patients.
  • Assists the public by providing information on low-cost services, including vaccinations and affordable veterinary care options.
  • Printed medical records, rabies vaccination certificates, and other patient-related paperwork as required by doctor's orders.
  • Assists clients with patients in the animal admissions lobby.
  • Recognizes contagious and chronic illnesses and follow protocol.
  • Strong knowledge and understanding of various animal breeds, their characteristics, and temperaments.

Cardiac Vein Receptionist

Cardiac Vein Worx
11.2023 - 04.2024
  • Welcomed patients, verified insurance and referral information, and collected co-pays and required documentation during check-in.
  • Coordinated patient discharge, provided follow-up instructions, scheduled future appointments, and processed payments at check-out.
  • Communicated effectively with nursing and medical staff to ensure timely updates to patient status and schedule adjustments.
  • Assisted patients by clearly explaining pre- and post-care instructions for cardiac and vein procedures, ensuring understanding and comfort.
  • Provided reminders for post-procedure care, including wound care, medication adherence, and follow-up testing.

Veterinary Receptionist/Veterinary Assistant

Misawa 35th Air Base
09.2021 - 11.2022
  • Registered new patients, verified client and pet information, and collected necessary documentation for medical records.
  • Processed payments, issued receipts, and handled billing inquiries using clinic software and point-of-sale systems.
  • Prepared and processed required documentation for military members traveling with their pets, ensuring compliance with relevant regulations.
  • Assisted with the intake of animals, including verifying vaccination status and explaining clinic procedures to owners.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Guided clients through clinic policies and procedures, resolving concerns promptly to maintain positive client relationships.
  • Supported veterinary staff by assisting with animal restraint during exams.
  • Escorted animal patients from treatment areas to the waiting room, ensuring a calm and safe transition to their owners.

Emergency Services Translator

Misawa 35th Medical Group
01.2019 - 09.2021
  • Served as an emergency services translator for medical hospitals, providing Japanese-English interpretation for on-base and off-base patients during urgent medical situations.
  • Maintained confidential medical records for military members and dependents in full compliance with HIPAA guidelines.
  • Provided on-call emergency support for military members and their dependents, including accompanying EMS ambulance transports when necessary
  • Designed and implemented medical terminology guides to support the education of incoming staff.
  • Relayed detailed updates to supervisors and entered comprehensive medical notes on emergency transfers and outcomes for official records.

Education

Associate of Science - Biology

University of Maryland Global Campus
Hyattsville, MD
06.2026

High School Diploma -

Robert D. Edgren High School
Misawa, Japan
06-2018

Skills

  • Familiarity with animal temperaments
  • Proficient in intake and surrender procedures

Experienced with Chameleon database systems

  • Document preparation for rabies certificates and medical records
  • Prioritizing tasks under pressure
  • Public education on low-cost vaccines

Languages

English
Native or Bilingual
Japanese
Native or Bilingual

Timeline

Animal Admissions

Humane Society of Broward County
01.2025 - Current

Cardiac Vein Receptionist

Cardiac Vein Worx
11.2023 - 04.2024

Veterinary Receptionist/Veterinary Assistant

Misawa 35th Air Base
09.2021 - 11.2022

Emergency Services Translator

Misawa 35th Medical Group
01.2019 - 09.2021

Associate of Science - Biology

University of Maryland Global Campus

High School Diploma -

Robert D. Edgren High School

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