Sabrina Camacho
MESA,Arizona
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Motivated claim specialist specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
8
8
years of professional experience
Work History
Mitigation Coordinator
ServiceMaster By Cadiente
Gilbert, AZ
08.2022 - Current
- Analyzed designs and performed accurate cost analysis.
- Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
- Constructed budgets and estimates ranging from $30,000 to $80,000 for mitigation and reconstruction projects.
- Coordinated product installation and scheduled experienced crews to achieve project scopes of work.
- Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.
- High proficiency in Xactimate and Encircle.
- Coordinated with multiple departments to ensure seamless communication during the claims process.
- Trained new staff members in company protocols and best practices, ensuring a high level of service quality.
- Managed complex projects involving water, fire, and mold damage restoration, ensuring successful outcomes for all parties involved.
- Collaborated with insurance adjusters to determine appropriate coverage amounts and streamline the claims process, expediting payment timelines.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Property Claims Specialist
State Farm
Tempe, AZ
07.2020 - 08.2022
- Examined claims forms and other records to determine insurance coverage.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Can navigate through Excel, Microsoft Word, PowerPoint point, One Note, etc
Auto Claims Associate
State Farm
Tempe, AZ
09.2018 - 07.2020
- Evaluated accuracy and quality of data entered into agency management system.
- Analyzed information gathered by investigations to report findings and recommendations.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Checked documentation for accuracy and validity on updated systems.
- Contributed to a positive work environment through effective communication with team members and supervisors.
- Negotiated fair settlements with claimants, ensuring all parties involved were satisfied with the outcome.
Customer Service Representative
State Farm
Tempe, AZ
08.2016 - 09.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Dobson High School
Mesa, AZ05.2015
Skills
- Settlement Negotiation
- Service Quality
- Property Damage Assessment
- Claims Evaluations
- Customer Satisfaction
- Insurance Policy Coverage Knowledge
- Verifying Coverage
- Creative Solutions
Timeline
Mitigation Coordinator
ServiceMaster By Cadiente
08.2022 - Current
Property Claims Specialist
State Farm
07.2020 - 08.2022
Auto Claims Associate
State Farm
09.2018 - 07.2020
Customer Service Representative
State Farm
08.2016 - 09.2018
High School Diploma -
Dobson High School
Similar Profiles
Tony HatcherTony Hatcher
CFO at ServiceMasterCFO at ServiceMaster
Unnimaya Baijunath SreejaUnnimaya Baijunath Sreeja
Cleaning Associate at Servicemaster Contract ServiceCleaning Associate at Servicemaster Contract Service
Clint GravesClint Graves
Project Coordinator at ServiceMasterProject Coordinator at ServiceMaster
Huda RahalHuda Rahal
Billing Specialist at AZ Trans EXpressBilling Specialist at AZ Trans EXpress
STEVEN STANEARTSTEVEN STANEART
Construction Superintendent at Crux ConstructionConstruction Superintendent at Crux Construction