Sabrina C. Chandler
Winter Springs,FL
Overview
4
4
years of professional experience
Work History
Supervisor
Bealls Outlet Stores
07.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Crew Member
McDonald's
05.2023 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
McDonalds
05.2021 - 08.2021
- Customer Service skills including one on one communication with customers and conflict resolution or escalation when needed.
- Processing orders to client specifications when needed.
- Cleaning meal preparation area and lobby to ensure a sanity environment for the patrons.
Education
High School Diploma - undefined
Anclote High School
01.2022
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff development
- Staff discipline
- Analytical thinking
- Team building
- Processes and procedures
- Operations management
- Relationship building
- Policy enforcement
- Conflict resolution
- Inventory oversight
- Expectation setting
- Financial management
- Waste reduction
References
Margie Freeman Director of Critical Care Services HCA Wedt Florida Trinity Hospital
(727)277-6248
Timeline
Supervisor
Bealls Outlet Stores
07.2024 - Current
Crew Member
McDonald's
05.2023 - 05.2024
Crew Member
McDonalds
05.2021 - 08.2021
High School Diploma - undefined
Anclote High School