To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Suicide Prevention Specialist
Kingsview
02.2023 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend and holiday shifts.
Evaluate counselor's interaction with callers
Offer constructive feedback to assist counselors in improving their skills and performance.
Attend meetings and trainings
Facilitate the training of newly hired personnel
Ensures contacts are documented appropriately and completely to align with clinical documentation and data reporting requirements
MSW Clinical Intern
Turn/BHS Fresno Impact
01.2023 - 12.2023
Enhanced interdisciplinary collaboration by facilitating communication between team members for effective case management.
Facilitating group therapy sessions focused on communication and problem-solving strategies.
Reduced risk factors by providing crisis intervention services to clients experiencing mental health emergencies.
Supported client transitions by coordinating discharge planning and linking individuals with appropriate community resources.
Contributed to program improvement through the analysis of clinical data and implementation of evidence-based practices.
Increased client engagement in treatment by building rapport and establishing trust through empathic listening and validation.
Maintained accurate documentation for each client, ensuring compliance with regulatory requirements and confidentiality guidelines.
Developed individualized service plans in collaboration with clients that addressed both short-term objectives and long-term recovery goals.
Improved coping skills among clients experiencing depression or anxiety symptoms through the application of cognitive-behavioral therapy techniques.
Participated in case conferences and clinical supervision sessions to discuss complex cases, receive feedback, and enhance professional development.
Wrote notes, completed documentation for referrals and maintained case files.
Suicide Prevention Specialist 1
Kingsview
10.2021 - 02.2023
Able to work effectively remotely
Provide comprehensive crisis intervention
Provide accurate information and effective referrals
Warm transfer calls as appropriate to other call centers/providers as appropriate
Maintain up-to-date records on all call reports
Provide concurrent documentation for each person served
Comply with attendance and punctuality policies, as well as all other Common Ground policies and procedures
Provide additional coverage, as needed
Perform other job-related duties as assigned
De-escalation techniques, motivational interviewing, and collaborative problem-solving skills
Crisis intervention and suicide practices and techniques
Online chat, text-messaging, and internet-based technologies
Strong critical thinking and decision-making skills
Proficiency in relevant software and applications (i.e. Microsoft Word, Excel, PowerPoint, and Outlook)
Understanding and following both verbal and written instructions
Communicating effectively, both verbally and in writing
Working mostly independently but also as part of a team
Relating to a diverse population which includes a variety of age, economic, and educational backgrounds
Working in a multi-disciplinary environment and managing evolving needs
Applying the dynamics of the crisis intervention model and engage in problem-solving process
Intern/Substance Abuse Counselor
Turn/BHS Fresno Impact
08.2022 - 12.2022
Assisted clients in setting achievable recovery goals, fostering a supportive and motivating environment for progress.
Enhanced treatment effectiveness with group and individual counseling sessions tailored to clients'' specific needs.
Collaborated with multidisciplinary team members to ensure well-rounded care for each client, resulting in improved overall health outcomes.
Evaluated client progress regularly, adjusting treatment plans as needed to maximize success in recovery journey.
Conducted thorough assessments of clients'' substance use history, identifying key areas for targeted intervention.
Educated clients on addiction''s impact on physical, mental, social, and emotional well-being, promoting greater self-awareness and motivation for change.
Documented client interactions meticulously, maintaining accurate records required for regulatory compliance and effective case management.
Incorporated motivational interviewing techniques into counseling sessions to empower clients towards positive behavioral changes that support long-term sobriety.
Assisted in the creation of a relapse prevention curriculum tailored specifically to address common triggers faced by individuals recovering from substance abuse.
Intern/Suicide Prevention Specialist
Kingsview
08.2019 - 03.2020
Provide comprehensive crisis intervention
Provide accurate information and effective referrals
Warm transfer calls as appropriate to other call centers/providers as appropriate
Provide concurrent documentation for each person served
De-escalation techniques, motivational interviewing, and collaborative problem-solving skills
Crisis intervention and suicide practices and techniques
Strong critical thinking and decision-making skills
Proficiency in Icarol
Working mostly independently but also as part of a team
Relating to a diverse population which includes a variety of age, economic, and educational backgrounds
Applying the dynamics of the crisis intervention model and engage in problem-solving process
Intern/Social Worker
Focus Forward
01.2018 - 05.2018
Co-facilitated a Teen Parenting class once a week
Interviewing youth for different programs
Training new volunteers and interns
Working with youth groups and parents
Performing case management
Mentoring in custody youth
Education
Master of Social Work - Clinical Social Work
University of Kentucky
Lexington, KY
12.2023
Associate of Science - Drug And Alcohol Counseling
Fresno City College
Fresno, CA
12.2022
Bachelor of Arts - Social Work
California State University - Fresno
Fresno, CA
05.2020
Associate of Science - Human Services-Pre Social Work Option
Fresno City College
Fresno, CA
05.2018
Skills
Facilitating Group Therapy Sessions
Treatment Planning
Therapeutic Techniques
Behavioral Interventions
Problem Solving
Evidence-Based Practice
Clinical Documentation
Case Management
Team Collaboration
Multidisciplinary Approach
Caseload Management
Providing Community Referrals
Individual Therapy
Individual Counseling
Crisis Intervention
Dual Diagnosis Treatment
Certification
Graduate Certificate in Clinical Social Work, University of Kentucky - 2023