Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrina Coley

Jacksonville,AR

Summary

Versatile and detail-oriented professional recognized for delivering outstanding support and cultivating collaboration across diverse teams. Demonstrates a steadfast commitment to excellence, strong organizational skills, and the ability to manage competing priorities with efficiency. Excels in team driven environments, consistently enhancing productivity and achieving exceptional outcome. Professional with expertise in financial management and administrative support. Strong analytical skills, proficiency in budgeting, and adept at using accounting software. Focused on team collaboration, achieving results, and adapting to changing needs. Known for reliability, efficiency, and thorough attention to detail in financial operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fiscal and Mental Health Assistant

SAMHSA and 988 Lifeline
09.2023 - Current

Remote Fiscal Responsibilities:

• Assisted in the preparation and analysis of financial reports, ensuring accuracy and compliance with company policies. Managed accounts payable and receivable processes, including invoice processing, payment scheduling, and collections

• Performed regular audits of financial records to identify discrepancies and resolve issues in a timely manner. Maintained accurate records of financial transactions using accounting software or spreadsheets.

• Prepared monthly bank reconciliations to ensure the accuracy of cash balances.


Remote Mental Health Assistant Responsibilities:

• Managed administrative tasks for the mental health department, including organizing records,scheduling client appointments, and ensuring compliance with HIPAA regulations to maintain confidentiality.

• Processed and maintained client documentation, prepared reports, and assisted with grant and program compliance by compiling necessary data supporting audits. Acted as a liaison between staff, clients, and external agencies, facilitating clear communication, coordinating referrals and ensuring timely responses to inquiries.

• Oversaw office operations by managing databases, tracking program activities, ordering supplies, and implementing organizational procedures to enhance efficiency and support departmental goals.

Fulfillment Associate

Amazon
10.2021 - 09.2023

• Processed thousands of returned items, through various processes such as Liquidation, Recycle, Donations, and helping to make LIT1 Vendor Returns department the top in the region.

• Trained new Amazon Associates on work task and safety practices, including Hazmat policy, Tornado safety meeting points, Fire Safety policy and general work policy.

• Served as a liaison between Management, Process Assistants, and other departments.

Document Management Specialist

Centene
09.2019 - 10.2021

• Processed thousands of returned items, through various processes such as Liquidation, Recycle, Donations, and helping to make LIT1 Vendor Returns department the top in the region.

• Trained new Amazon Associates on work task and safety practices, including Hazmat policy, Tornado safety meeting points, Fire Safety policy and general work policy.

• Served as a liaison between Management, Process Assistants, and other departments.

Document Management Specialist

Centene
05.2019 - 09.2019

• Processed thousands of returned items, through various processes such as Liquidation, Recycle, Donations, and helping to make LIT1 Vendor Returns department the top in the region.

• Trained new Amazon Associates on work task and safety practices, including Hazmat policy, Tornado safety meeting points, Fire Safety policy and general work policy.

• Served as a liaison between Management, Process Assistants, and other departments.

PSE SALES & SVCS/DISTRIBUTION ASSOCIATE

United States Post Office
11.2018 - 02.2019

• Processed incoming and outgoing mail, sorted packages, and operated mail processing equipment to ensure timely and accurate delivery.

• Assisted customers at the service counter by addressing inquiries, selling postage, and processing money orders while providing efficient and courteous service.

• Kept accurate records of mail transactions, verified postage, and ensured compliance with postal regulations and security procedures.

• Collaborated with postal staff to organize and distribute mail efficiently, balanced workload during peak periods, and upheld USPS standards for accuracy and efficiency.

Customer Service Representative

The Home Depot
07.2016 - 02.2019

• Assisted customers with product inquiries, provided recommendations, and ensured a positive shopping experience by addressing concerns and resolving issues promptly.

• Processed sales transactions, returns, and exchanges at the register, handling cash, credit, and electronic payments while maintaining accuracy and efficiency.

• Collaborated with team members to uphold store standards, followed safety protocols, and contributed to meeting sales and customer service goals.

Education

Associate of Science - Business Administration And Management

Pulaski Technical College
North Little Rock, AR
12-2025

High School Diploma -

Jacksonville High School
Jacksonville, AR

Skills

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Case management
  • HIPAA
  • QuickBooks
  • Customer Service
  • Bank reconciliation
  • Accounts receivable
  • Data entry
  • Bookkeeping principles
  • General ledger entries

Certification

Certified Mental Health First Aider

Applied Suicide Invention Skills Training


Timeline

Fiscal and Mental Health Assistant

SAMHSA and 988 Lifeline
09.2023 - Current

Fulfillment Associate

Amazon
10.2021 - 09.2023

Document Management Specialist

Centene
09.2019 - 10.2021

Document Management Specialist

Centene
05.2019 - 09.2019

PSE SALES & SVCS/DISTRIBUTION ASSOCIATE

United States Post Office
11.2018 - 02.2019

Customer Service Representative

The Home Depot
07.2016 - 02.2019

Associate of Science - Business Administration And Management

Pulaski Technical College

High School Diploma -

Jacksonville High School