Sabrina Cooper

Enhanced product quality through meticulous inspection and troubleshooting mechanical issues, minimizing production delays. Reduced machine downtime with regular preventive maintenance and implemented continuous improvement initiatives. Managed inventory of spare parts and tools, ensuring availability for repairs. Performed root cause analysis and maintained safety standards, adhering to company protocols and OSHA guidelines. Developed strong product knowledge and rapport with customers, leading to higher retention rates. Collaborated with engineering for product enhancements and managed timely replacement of damaged products. Maintained detailed records, organized data entry tasks, and resolved discrepancies efficiently. Liaised with sales, marketing, and management to develop solutions and achieve shared objectives.