Summary
Overview
Work History
Education
Skills
Im very creative,always eager to learn and become proficient in new tasks
Timeline
Generic

Sabrina Cortes

Deltona,FL

Summary

Proven to excel in fast-paced environments, I leveraged the organization and customer service skills at Marina Isle Assisted Living and For eyes to enhance operational efficiency and client satisfaction. Specializing in data entry and complaint resolution, I significantly improved office inventory management and patient service quality, demonstrating a strong commitment to excellence and a results-driven approach. Dedicated associate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

17
17
years of professional experience

Work History

Receptionist/Front Desk Person

Marina Isle Assisted Living
06.2021 - 04.2024


  • Greeted visitors and family members
  • Answered phones
  • Monitored residents leaving and time returning having them sign in and out.
  • Keeping the front desk clean and ordely
  • Once a week making sure residents 911personal info was up to date and two copies were made
  • When a resident had an accident,made sure to provide the ambulance with their 911 pack

Receptionist to the Eye Doctor

Foreyes
01.2007 - 08.2015
  • Greeted patients
  • Obtained insurance authorizations and submit claims
  • charged patients
  • Did preliminary tests prior to meeting the optometrist
  • Maintained patient files and personal info
  • Trained patients how to wear and clean contact lenses
  • Ordered contact lenses for specific dimensions
  • Maintained office inventory and made orders when we got
  • Handled patient complaints and offered solutions


Education

GED -

Spanish River High School Adult Education
Boca Raton, FL
03.2000

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Administrative
  • Customer Service
  • Friendly
  • Make any establishment professional as well as inviting
  • Eager to learn

Im very creative,always eager to learn and become proficient in new tasks

Im willing to learn new tasks and always refine the way I do things in order to become proficient in any task. I feel I am an asset for whatever establishment I work for as Im very detailed and self starting. I am very professional and aim to do my very best to make whatever establishment I work for shine and have a family friendly,inviting vibe. I pay attention to the customer/patients needs and I address that first.

Timeline

Receptionist/Front Desk Person

Marina Isle Assisted Living
06.2021 - 04.2024

Receptionist to the Eye Doctor

Foreyes
01.2007 - 08.2015

GED -

Spanish River High School Adult Education
Sabrina Cortes