Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
SUBWAY®Restaurants
PHOENIX, AZ
05.2022 - 06.2023
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Ensured compliance with all safety regulations throughout the store premises.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Answered customer questions and addressed problems and complaints in person and via phone.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Team Member
Subway
Phoenix, AZ
01.2018 - 08.2018
Assisted customers with product selection and ordering process.
Received, processed, and stocked merchandise in accordance with store policies.
Organized inventory shelves for easy access and maintenance of stock levels.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Adhered to safety guidelines while operating machinery or stocking shelves.
Greeted customers upon entering the store with friendly demeanor.
Promoted products through effective merchandising techniques.
Monitored expiration dates on food items for freshness assurance.
Production Scheduler
bella fresh
Phoenix, AZ
07.2012 - 08.2015
Reviewed production orders to identify and resolve conflicts in scheduling and material availability.
Developed and implemented plans for the efficient use of materials, machines, and personnel.
Monitored daily production schedules to ensure timely completion of all tasks.
Coordinated with inventory control team to ensure adequate stock levels for production processes.
Provided guidance on resolving issues related to scheduling and delivery of goods.
Communicated with internal departments to coordinate resources needed for successful scheduling operations.
Used daily system logs to document production information, discussing issues with management.