Sabrina Dawson
South Deerfield,MA
Summary
I am a dedicated, loyal, and passionate employee who takes pride in being on time, a role-model for peers, and making sure people always leave with a smile! I am a current Deans list student at Elms College in Chicopee, MA, and am seeking full-time work starting May, 2024.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Spa Coordinator
Euphoria Float Spa
Northampton, MA
04.2022 - Current
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
- Collaborated with massage therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
- Monitored access of guests and escorted to treatment areas.
- Answered questions about spa, treatments offered and spa's amenities.
- Maintained a clean and organized spa environment, adhering to strict sanitation standards for safety of staff and guests.
- Developed strong relationships with clients, leading to repeat business and referrals.
Lead Beauty Advisor
Sephora
Hadley, MA
03.2021 - 01.2022
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Cashier
JCPenney
Hadley, MA
09.2020 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Cafe Worker
Magic Wings Butterfly Conservatory & Gardens
South Deerfield, MA
03.2019 - 08.2020
- Operated cash register, taking payments and issuing customer receipts.
- Utilized strong communication skills in explaining menu options and answering questions about ingredients or preparation methods.
- Assisted with planning and executing in-store events such as birthday parties or special promotions.
- Assisted in training new staff members on company policies, best practices, and general responsibilities within the Food Court setting.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
Bachelor of Science - Nursing
College of Our Lady of The Elms
Chicopee, MA05.2025
High School Diploma -
Frontier Regional High School
South Deerfield, MA06.2021
Skills
- Customer Service
- Organizational Abilities
- Health and Safety
- Patience and Empathy
- Reliability and Punctuality
- Cash Handling and Management
Certification
CPR & First Aid, American Heart Association
Timeline
Spa Coordinator
Euphoria Float Spa
04.2022 - Current
Lead Beauty Advisor
Sephora
03.2021 - 01.2022
Cashier
JCPenney
09.2020 - 01.2022
Cafe Worker
Magic Wings Butterfly Conservatory & Gardens
03.2019 - 08.2020
Bachelor of Science - Nursing
College of Our Lady of The Elms
High School Diploma -
Frontier Regional High School