Sabrina DeFlorin
Little Canada,USA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tax Preparer
H&R Block
11.2024 - 04.2025
- Prepared individual and business tax returns, ensuring compliance with federal and state regulations.
- Analyzed client financial data to identify deductions and credits, maximizing tax benefits.
- Reviewed completed tax returns for accuracy and completeness before submission to IRS.
- Mentored junior tax preparers, providing guidance on complex tax scenarios and best practices.
- Utilized advanced tax software to facilitate quick calculations and accurate return submissions.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Assistant General Manager
T.G.I Fridays
11.2023 - 05.2024
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Planned and prepared workflow schedules, delegating tasks for 20-member team.
- Supported sales management initiatives to optimize business development.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Directed and led employees, supervising activities to drive productivity and efficiency.
General Manager
Hardee's
07.2017 - 01.2024
- Streamlined inventory management processes to reduce waste and improve cost efficiency.
- Analyzed sales data to identify trends, driving targeted marketing initiatives for increased revenue.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Processed cash transactions efficiently, ensuring accurate handling of funds.
- Maintained cash drawer integrity through regular audits and reconciliations.
- Trained new cash handlers on operational procedures and customer service standards.
- Implemented improvements in transaction processing, enhancing workflow efficiency.
- Monitored cash flow and identified discrepancies for immediate resolution.
Tax Preparer
H&R Block
11.2015 - 04.2018
- Prepared individual and business tax returns, ensuring compliance with federal and state regulations.
- Analyzed client financial data to identify deductions and credits, maximizing tax benefits.
- Reviewed completed tax returns for accuracy and completeness before submission to IRS.
- Mentored junior tax preparers, providing guidance on complex tax scenarios and best practices.
- Utilized advanced tax software to facilitate quick calculations and accurate return submissions.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Education
Some college - Accounting
Kaplan University-Davenport Campus
Davenport, IACertificate - Banking
Goodwill Easter Seals
Saint Paul, MNSkills
- Cash management
- Client assistance
- Effective communication
- Client relationship management
- Effective organizational skills
- Data analysis skills
- Point of sale operation
- Professional phone communication
- Proficient in Microsoft Word
- Accounts receivable management
- Effective time management
- Financial analysis
- Accurate cash drawer reconciliation
- Sales transactions
Certification
Driver's License
Timeline
Tax Preparer
H&R Block
11.2024 - 04.2025
Assistant General Manager
T.G.I Fridays
11.2023 - 05.2024
General Manager
Hardee's
07.2017 - 01.2024
Tax Preparer
H&R Block
11.2015 - 04.2018
Some college - Accounting
Kaplan University-Davenport Campus
Certificate - Banking
Goodwill Easter Seals
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