Sabrina Demarest
Jefferson City,MO
Summary
Dynamic professional with a proven track record at MU Healthcare Capital Region Amphitheater, excelling in high-volume environments. Expert in customer service and responsible alcohol service, I significantly enhanced customer satisfaction and efficiency. Skilled in payment processing and team collaboration, my ability to multitask and maintain cleanliness stands out, making me a reliable asset to any team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bartender
MU Healthcare Capital Region Amphitheater
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Screen Printer
Embroidery Plus
08.2022 - Current
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Installed and repositioned screen printing plates and pressure roles.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Prepared, mixed and loaded screen ink.
- Optimized print results with precise application of emulsion coatings for optimal exposure times and image clarity on screens.
- Performed quality checks and dried, folded and packed completed articles.
- Cleaned, adjusted and repaired screen printing machines.
- Strengthened team productivity by cross-training staff members in various aspects of the screen-printing process.
- Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.
- Reduced waste by closely monitoring ink usage, screen condition, and print consistency during production runs.
- Received and examined work orders to determine printing times, ink and material quantities.
- Maximized machine performance through routine calibration of squeegee pressure, angle adjustments, off-contact settings.
Cashier
Target
12.2017 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
Jefferson City High School
Jefferson City, MO05.2017
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Cleanliness and hygiene
- Organizational ability
- Responsible Alcohol Service
- Payment Processing
- Handling Difficult Customers
- Engaging personality
- Honest and Dependable
- Fast Learner
- Teamwork and Professionalism
- Ability to Lift 30 Pounds
- Drawer balancing
Timeline
Bartender
MU Healthcare Capital Region Amphitheater
05.2023 - Current
Screen Printer
Embroidery Plus
08.2022 - Current
Cashier
Target
12.2017 - 08.2022
High School Diploma -
Jefferson City High School
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