Sabrina Diamond
Columbus,OH
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 5 years of experience working in busy on going environments.
Overview
7
7
years of professional experience
Work History
Package Handler
Fedex
03.2021 - 12.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Customer Service Representative
Uhual Moving And Storage
06.2020 - 01.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Truck Driver
United States Marine Core
06.2017 - 10.2020
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Wharehouse
Alaska General Seafoods
06.2019 - 08.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new si tuations.
- Worked well in a team setting, providing support and guidance.
- Handled and operated forklifts with weights up to 1000 pounds
- Operated multiple different machinery, ranging from seafood production machines to simple different forklifts
Credit Collector
Alliance Data
12.2017 - 04.2018
- Improved client relations by maintaining consistent communication and providing timely updates on account statuses.
- Reduced delinquency rates through proactive outreach and diligent follow-ups with clients.
- Enhanced team performance by sharing best practices and collaborating on strategies for debt collection success.
- Streamlined internal processes for increased efficiency in managing credit accounts and coordinating with other departments.
Education
High School Diploma -
Clovis East High School
Clovis, CASkills
- Shipping Documentation
- Product Packing
- Freight Handling
- Truck Loading
- Heavy Lifting
- Warehouse Safety
- Pallet Jack Operation
- Hand Truck Operation
- Loading and Unloading
- Truck Driving
Timeline
Package Handler
Fedex
03.2021 - 12.2023
Customer Service Representative
Uhual Moving And Storage
06.2020 - 01.2021
Wharehouse
Alaska General Seafoods
06.2019 - 08.2020
Credit Collector
Alliance Data
12.2017 - 04.2018
Truck Driver
United States Marine Core
06.2017 - 10.2020
High School Diploma -
Clovis East High School
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