Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Dickun

Boca Raton,FL

Summary

Well-organized Leader bringing over 33 years of customer service. Managing and overseeing multiple tasks. Commended for consistently driving team success through company procedures enforcement and personnel training. Polite and positive front desk ambassador with exceptional telephone etiquette. Very organized, always willing to learn, professional, dependable and very trustworthy.

Overview

34
34
years of professional experience

Work History

Front End Team Lead

Walmart
10.2019 - Current
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Maintained strong customer relations and effective customer service standards.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.

Pharmacy Associate

Walmart
06.2015 - 08.2019
  • Contributed to a positive pharmacy reputation by maintaining strict confidentiality with sensitive patient information.
  • Enhanced customer experience by offering timely and knowledgeable assistance with over-the-counter medication inquiries.
  • Increased customer loyalty by addressing concerns promptly and professionally, ensuring their satisfaction with pharmacy services.
  • Strengthened relationships with healthcare providers through clear communication regarding patient prescriptions and medication needs.

Jewelry Sales Associate

Walmart
05.2009 - 05.2015
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Domestics Department Manager/Cashier Assistant

Walmart
04.2000 - 05.2009
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

UPC Clerk

Walmart
05.1993 - 05.2000
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Cashier

Walmart
10.1990 - 05.1992
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Coral Springs High School
Coral Springs, FL

Skills

  • Task automation tools

Timeline

Front End Team Lead

Walmart
10.2019 - Current

Pharmacy Associate

Walmart
06.2015 - 08.2019

Jewelry Sales Associate

Walmart
05.2009 - 05.2015

Domestics Department Manager/Cashier Assistant

Walmart
04.2000 - 05.2009

UPC Clerk

Walmart
05.1993 - 05.2000

Cashier

Walmart
10.1990 - 05.1992

High School Diploma -

Coral Springs High School

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Sabrina Dickun